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Plenty Questions by Alan Frew
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alanfrew
Senior Member
alanfrew
Joined: 19 Dec 2001
Posts: 643
Location: Melbourne
Expertise: Professional

Posted Tue Jan 22, 2002, 12:00am
Subject: Plenty Questions by Alan Frew
 

Plenty Questions
by Alan Frew

Online coffee retailers get to answer lots of questions. Some seem to cause nearly involuntary shaking and rattling.
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MarkPrince
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Joined: 19 Dec 2001
Posts: 5,618
Location: Vancouver, BC
Expertise: Professional

Espresso: KvdW Speedster
Grinder: Versalab M3 Grinder
Vac Pot: A bit too many
Drip: Bonavita
Roaster: Hario Glass Retro Roaster
Posted Wed Jan 23, 2002, 2:06am
Subject: ROTF! or... been there, done that... :-)
 

Hehehe I know wence you come from Alan! :-) One day, I'm going to unleash the hounds myself... that is, the real "dogs" in the multitudes of emails I get during the course of day to day tomfoolery running CoffeeKid.

Here's some paraphrased short ones:

"Hi. Will you be my personal coffee sensei, answer six dozen questions I may have in the next six emails, and of course, answer within 15 minutes?" (okay, they don't say that, but many expect it! I do try to answer every email I am sent asking something, but man, some people think all I do is answer email 24 hours a day, or that NO ONE ever emails me and I have all the time in the world for them!)

"Yo Mark. You suck!" (okay, not too often, but I kinda like those ones - the break the routine! :)

"Hello. Would you be interested in a ground breaking innovation..." (oh wait. it's spam. no. It's not. It's some guy hawking pods or capsules or instant powders... yeah, it's spam).

"Hi. Where can I buy ______________ (some product even I've never heard of or a product that doesn't exist any longer). Sometimes followed by:

"Hi. Uhm, I think you're wrong. A friend says they still make those things..." (well then, go ask you know it all friend to buy you one!).

And my personal fave:

"Hi. Do you know where I can get a good cup of coffee in _______________?" (fill in town of choice I've been asked hundreds of towns I've never heard of). I get about 2, 3 of these a day.

Now anyone reading this. I DO NOT MIND ANSWERING EMAIL QUESTIONS. Even the repetitive ones (the questions I get a half dozen times a day or more). But folks. Have some common sense. I implore you. I do not know where to get the best coffee in Vulcan, Alberta, or even Des Moines, Iowa (though I do know guys in each place you could ask :-)). Nor am I your personal coffee fitness trainer for life. I could be, but you can't afford it :) (and if you can, email me today).
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javachik
Senior Member
javachik
Joined: 19 Dec 2001
Posts: 177
Location: Charlottesville, VA
Expertise: I live coffee

Espresso: Silvia
Grinder: Rocky
Drip: Bodum Thermal Press
Posted Wed Feb 6, 2002, 10:08am
Subject: Great article...also been there, done that!
 

I used to work for another coffee website, and that was part of my job- answering questions about coffee.  Got lots about coffee as it pertains to health ("Does caffiene stunt growth?"), and many like your French Roast question, including a few from people who thought the acidity of coffee referred to how much acid it had in it (yikes!).

Thanks for a GREAT article!
Kari
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javachik
Senior Member
javachik
Joined: 19 Dec 2001
Posts: 177
Location: Charlottesville, VA
Expertise: I live coffee

Espresso: Silvia
Grinder: Rocky
Drip: Bodum Thermal Press
Posted Thu Feb 7, 2002, 8:15am
Subject: Re: Great article...also been there, done that!
 

Mark- also got the "where can I buy a (fill in with some obscure coffee product) that I used to have 20 years ago and now for some reason I can't find anywhere?" questions.  I'm pretty adept at using the Internet to research these things, but there are just some things that cannot be found!  I also got quite a few questions from people who were looking for heating plates for their mugs of coffee (mmmm...baked coffee) and percolators (don't ask me why).  These questions were usually answered with a short enlightenment lecture on how to make good coffee.
~Kari
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