dsbau Senior Member Joined: 24 May 2014 Posts: 1 Location: Australia Expertise: I love coffee
Posted Sat May 24, 2014, 4:11am Subject: Saeco Via Venezia coffee has a strong metallic taste
I have a four year old Via Venezia that developed a very strong, very unpleasant, metallic taste virtually overnight. I tried different coffee which made no difference. I ran water through the group handle which had the taste. Ran water through without the handle which still had the taste. The machine was under an extended warranty so I sent it away to get it serviced.
When I spoke to the people at the service centre were horrified when I told them that I'd been cleaning the machine with white vinegar - which a colleague of mine recommended. They replace the pump and it still has the taste. Since getting it back I've cleaned and descaled and the taste is still there. It's not as bad since it returned from the service but still bad enough to ruin the coffee.
I used light solutions of white vinegar to clean the machine and probably did it every three months or so. Is it possible that this has damaged the machine? The metallic taste came on literally overnight, there was no build up. It stays in mouth for hours.
At one point I wondered if I was suffering some kind of taste hallucination but my wife noticed it too.
Any suggestions welcome. I've read the other threads none of which seem to describe what happened to my Via Venezia.
This is my first post so apologies if this has been covered elsewhere. I'm getting to the point where I'm thinking of just buying a new one - not having coffee is killing us!
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