halfcaf Senior Member Joined: 2 Sep 2003 Posts: 47 Location: Philadelphia, PA Expertise: I live coffee
Espresso: Mini Vivaldi II, Saeco... Grinder: Bartza Forte AP, Rancilio... Vac Pot: Yama 8-cup, Yama 5-cup Drip: Aerobie Aeropress,... Roaster: Gene Cafe, Behmor 1600
Posted Sun Jun 1, 2014, 11:11am Subject: Problem with Behmor chaff collector
I've had my Behmor roaster since its initial release several years ago, but just upgraded to the new chaff collector, and I think the one I received is defective.
It hangs up on the drum every time, for instance; I haven't had a successful roast yet regardless of placement. I lower the fins, push the collector in, and regardless of where I center the thing horizontally, the drum stops within a minute. I'm not sure whether it's hanging on the drum lock or if a low part of the drum is hanging on one of the lower wings.
Also, the top flap simply hangs down vertically; there's no way to adjust it. I can move it up with my finger but it just falls down.
Is there some adjustment I should be making? Possible that it's missing some piece?
tahoejoe Senior Member Joined: 9 Sep 2003 Posts: 666 Location: San Diego/ Incline Village Nv. Expertise: I live coffee
Grinder: Solis Maestro Drip: Behmor Brazen Brew System Roaster: Behmor 1600
Posted Sun Jun 1, 2014, 4:00pm Subject: Re: Problem with Behmor chaff collector
While I know people here will often try to assist they'll more often advise you to .... contact tech support. It could be you aren't aligning it properly as that is critical or it could even be as simple as damage in shipping tweaked the base so it's not laying flat... all solvable by Behmor tech support.
REMINDER: Never leave the roaster unattended when in use !! And remember to use our Rosetta Stone tip PART V PARAGRAPH 3.. it works !!!
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