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Mercury3
Senior Member


Joined: 1 Jul 2006
Posts: 45
Location: Colorado
Expertise: I love coffee

Posted Wed Jan 3, 2007, 8:08am
Subject: Bad Technivorm Moccamaster CD
 

Sad to report that the Technivorm Moccamaster CD my wife got me for Christmas is defective.  Water slowly leaks down through the electric heating chamber under the water tank.  I'd estimate approx. 1/8th cup water leaking right from the inside where the electricity is.  Produce's a good size puddle on the counter.

I think Sweet Marias is going to replace it for me right away.  (got an email from Derek)

It does produce very good coffee so for sure I want another one.
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heyduke
Senior Member
heyduke
Joined: 16 May 2003
Posts: 261
Location: San Cristobal de las Casas, Mexico
Expertise: I love coffee

Espresso: Quick Mill Anita
Grinder: Cunill Tranquilo
Vac Pot: yama
Drip: Technovrm KTBS
Roaster: Heat Gun & Dog Bowl
Posted Wed Jan 3, 2007, 6:49pm
Subject: Re: Bad Technivorm Moccamaster CD
 

Sorry to hear about your TV. Even A Rolls Royce gets a lemon once in awhile.
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EddieDove
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EddieDove
Joined: 30 Jun 2006
Posts: 837
Location: Gulf Coast, Mississippi
Expertise: I live coffee

Espresso: Gaggia Carezza
Grinder: Mazzer Mini, Dienes
Vac Pot: Yama w/ Cory Glass Rod,...
Drip: Technivorm, Chemex, Bodum...
Roaster: RKDrum, Behmor, Gene Cafe,...
Posted Wed Jan 3, 2007, 7:51pm
Subject: Re: Bad Technivorm Moccamaster CD
 

Derek is a great guy, just as everyone at Sweet Maria's are great folks.  If Derek said he would take care of it, he will even though they are swamped right now.

 
Respectfully,

Eddie Dove (a.k.a. eodove)
Vita non est vivere sed valere vita est
Home Coffee Roasting Blog and Reference
http://www.southcoastcoffeeroaster.blogspot.com/
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walls1500
Senior Member
walls1500
Joined: 3 Jan 2007
Posts: 33
Location: Fort Collins, CO
Expertise: I love coffee

Grinder: Solis Maestro Plus
Drip: Technivorm KBTS
Roaster: Hearthware iRoast 2
Posted Wed Jan 3, 2007, 8:27pm
Subject: Re: Bad Technivorm Moccamaster CD
 

The good news is that your wife GOT a TV Moccamaster for you!  Once you get your replacement unit, you'll be happy as a clam.  Congrats and happy brewing!

Jeff
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Mercury3
Senior Member


Joined: 1 Jul 2006
Posts: 45
Location: Colorado
Expertise: I love coffee

Posted Thu Jan 4, 2007, 7:09am
Subject: Re: Bad Technivorm Moccamaster CD
 

I broke out the Krups Pro Aroma this morning so I could pack up the TV.

Wow huge difference even with my special technique for getting a better cup out of the Krups.

The Technivorm turly produces an excellent cup of coffee.  I should have sprung for one of these a long time ago.
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Bob259
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Bob259
Joined: 3 Sep 2006
Posts: 57
Location: Upstate NY
Expertise: I love coffee

Grinder: Rocky Doserless, retired...
Drip: Technivorm KBT 741
Roaster: Wish list- RK Roaster or a...
Posted Thu Jan 4, 2007, 7:46am
Subject: Re: Bad Technivorm Moccamaster CD
 

Mercury3 Said:

I broke out the Krups Pro Aroma this morning so I could pack up the TV.

Wow huge difference even with my special technique for getting a better cup out of the Krups.

The Technivorm turly produces an excellent cup of coffee.  I should have sprung for one of these a long time ago.

Posted January 4, 2007 link

I can't agree more... between my TV and my Rocky Doserless I too am now happy with my home brew.
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Mercury3
Senior Member


Joined: 1 Jul 2006
Posts: 45
Location: Colorado
Expertise: I love coffee

Posted Wed Apr 25, 2007, 7:22am
Subject: Re: Bad Technivorm Moccamaster CD
 

I'm bumping this thread because now my replacment Moccamaster CD (which SweetMaria's replaced for me back in January) is leaking exactly the same as the first one.

That's two out of two.  Not sure what I'll do this time but I think they have a serious quality flaw.

The unit holds somewhere between 1/8th to 1/4th cup of water down in the tubing after brewing which slowly leaks out later during the day hours after making the pot of coffee.

The only difference between this one and the first one is it was fine for the first three months.  Now leaking.

It's a shame because it makes such good coffee.
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varuscelli_II
Senior Member
varuscelli_II
Joined: 22 Feb 2007
Posts: 271
Location: League City, Texas
Expertise: I love coffee

Drip: Technivorm KBT-741
Posted Wed Apr 25, 2007, 9:37am
Subject: Re: Bad Technivorm Moccamaster CD
 

Sadly (but realistically), this sort of thing is not uncommon in manufacturing.  One possibility is that someone got repeatedly sloppy in the manufacturing process (didn't tighten some fitting to specifications in a series of machines) or installed a series of bad parts (for instance, gaskets) in series of machines.  There could have been a handful or even hundreds of the same units affected and your vendor might have received several affected machines.  (Again, that's one possible scenario.)  I'd sure check back with the vendor and be sure to mention that this is the second machine with the same problem.  

I had something similar happen with an automobile part a while back.  The vehicle had to be taken in three times for replacement of the same part and in the end it turned out that every one of the similar replacement parts that the installer had was bad.  It was just my bad fortune at the time that I needed that part for my vehicle and no one had discovered the problem before my vehicle needed the work.  They had received an entire bad batch from the manufacturer and as soon as they reordered a new batch, all was well.  But that kind of thing can happen.  Ah, well...  ;-)
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CraigA
Moderator
CraigA
Joined: 19 Dec 2001
Posts: 11,254
Location: Rexdale, Toronto, Ontario, Canada.
Expertise: I live coffee

Espresso: PID/PressureMod 2001...
Grinder: BUNN FPG-2 DBC, Baratza...
Vac Pot: Bodum Santos manual, Yama 5...
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Roaster: Refurb Behmor 1600, BBQ...
Posted Wed Apr 25, 2007, 9:48am
Subject: Re: Bad Technivorm Moccamaster CD
 

It may be something as simple as a spring clamp not affixed properly: http://home.howstuffworks.com/coffee-maker1.htm

P.S. Al, if ya don't mind me askin', what part was it please?

CraigA: Spring clamp.jpg
(Click for larger image)

 
http://twitter.com/CoffeegeekCraig
http://www.facebook.com/craig.andrews.169

Excellent coffee doesn't just happen!
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