Mercury3 Senior Member Joined: 1 Jul 2006 Posts: 45 Location: Colorado Expertise: I love coffee
Posted Wed Jan 3, 2007, 7:08am Subject: Bad Technivorm Moccamaster CD
Sad to report that the Technivorm Moccamaster CD my wife got me for Christmas is defective. Water slowly leaks down through the electric heating chamber under the water tank. I'd estimate approx. 1/8th cup water leaking right from the inside where the electricity is. Produce's a good size puddle on the counter.
I think Sweet Marias is going to replace it for me right away. (got an email from Derek)
It does produce very good coffee so for sure I want another one.
varuscelli_II Senior Member Joined: 22 Feb 2007 Posts: 271 Location: League City, Texas Expertise: I love coffee
Drip: Technivorm KBT-741
Posted Wed Apr 25, 2007, 8:37am Subject: Re: Bad Technivorm Moccamaster CD
Sadly (but realistically), this sort of thing is not uncommon in manufacturing. One possibility is that someone got repeatedly sloppy in the manufacturing process (didn't tighten some fitting to specifications in a series of machines) or installed a series of bad parts (for instance, gaskets) in series of machines. There could have been a handful or even hundreds of the same units affected and your vendor might have received several affected machines. (Again, that's one possible scenario.) I'd sure check back with the vendor and be sure to mention that this is the second machine with the same problem.
I had something similar happen with an automobile part a while back. The vehicle had to be taken in three times for replacement of the same part and in the end it turned out that every one of the similar replacement parts that the installer had was bad. It was just my bad fortune at the time that I needed that part for my vehicle and no one had discovered the problem before my vehicle needed the work. They had received an entire bad batch from the manufacturer and as soon as they reordered a new batch, all was well. But that kind of thing can happen. Ah, well... ;-)
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