I've just taken delivery of a new (and my first) Bellman CX25 and have tried it out. The top part (the one you screw down onto the boiler) seems to me (a novice) very loose, in that the black bakelite part is loose and almost detatched from the stainless steel lid part.
When I put the unit on the heat, the water leaks out quite a lot from the top and pours down the outside of the main unit, and also steam and water spurt out of the top of the lid (near the tightening knob). I have checked the gasket/seals and tightened the knob as tight as possible.
I'm thinking - this can't be right, surely?
Any comments would be gratefully received - thank you!
DJ, I have the electric version, the CXE-25...but the top part is the same between the two models....
If you look at the underside of the top part, and remove the gasket and filter plate you will see that the coffee never comes in contact with the bakelite part....(I remove it by pushing the eraser side of a pencil through the top hole and onto the filter until it pops out) there is a small metal tube that connects the spigot to the large filtered chamber.
So it sounds like you may have 2 problems..one is that the metal portion isn't secured right to the bakelite...it should be held by 2 screws...maybe the screws need tightened or the bakelite is broken where the screws go in. (see pic attachment)
The 2nd problem is your water leak...it might be leaking at the tube connection ...there is a nut you might be able to tighten that you should see on the inside of the chamber where the tube enters....possibly it is not sealing there....
There is also supposed to be a thick o-ring in the knob to seal it when you tighten...it can flatten so you can remove the o-ring and turn it upside-down and maybe it will seal better...it is weird that you would have these problems with a new unit unless it has been stored for many years.
Thanks very much for posting such a comprehensive reply, and so quickly!
I took the seal off the top part and looked inside. It was exactly the 2nd problem as you describe below: the nut holding the tube connection was very loose, which must have been both the cause of the general top looseness and the major leakage.
I tightened the bolt, and retried. No leaks at all, and the act of tightening the bolt also solved the looseness problem - now the bakelite and stainless steel parts of the top are as one.
Looking forward to my first CX25 coffee this morning now!
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