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no water coming out of brand new Silvia group head
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hipyogacat
Senior Member


Joined: 9 Aug 2012
Posts: 12
Location: Milwaukee
Expertise: Just starting

Posted Thu Aug 9, 2012, 5:10am
Subject: no water coming out of brand new Silvia group head
 

Yesterday, I started up my brand new Rancilio Silvia v3, PID installed by Seattle Coffee Gear (SCG).

I added water, opened steam valve, turned on main power and coffee switches.  When water came out, I closed the steam valve and water came out of the group head.  So far, so good.

I let the machine warm up 45 minutes as recommended in the PID paperwork I received from SCG.  I added 2 scoops of coffee to the double filter, put it in the portafilter, inserted it into the machine, pressed the coffee button and NOTHING.  

I took the portafilter out and turned the coffee switch back on.  Nothing.  No water.  There's plenty of water in the tank, the hoses are at the bottom.  I tried the steam valve again and water comes out but numerous attempts at getting water out of the group head have failed.  I've even taken off the screen on the group head, rinsed it, and tried again, but nothing is working.  

Please help!  Thanks.
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calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 7,745
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Thu Aug 9, 2012, 6:08am
Subject: Re: no water coming out of brand new Silvia group head
 

Is the pump running? Often in shipping, connectors can come loose and it may have worked once but was too loose and isn't now.
If the pump is running and hot water is coming out of the dual use wand then give SCG a call. They are great people and I know they will help you. They have seen all these issues before and will be able to talk/walk you through the issue.
Sorry about your troubles.

OH, BTW, it sounds like you do NOT have a grinder, that is a big mistake, HUGE mistake, a mistake that WILL prevent you from ever getting espresso correctly.

Next, you NEED a scale, preferably one that reads into 1/10 g but 1 g is an absolute minimum. There is no way to dose by volume and get anything close to the correct volume. The weight of the beans changes by grind, by roast, by age and by blend.

YMMV!

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
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hipyogacat
Senior Member


Joined: 9 Aug 2012
Posts: 12
Location: Milwaukee
Expertise: Just starting

Posted Thu Aug 9, 2012, 6:15am
Subject: Re: no water coming out of brand new Silvia group head
 

Thanks for the quick response.  I do have a grinder (Baratza Virtuoso) but I haven't read the manual yet and was using ground coffee from a coffee shop.  I'll take this forced-hiatus from the espresso machine to read up on the grinder.  Thanks :).

Btw, how do I know if the pump is working?
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dyqik
Senior Member


Joined: 7 Oct 2011
Posts: 383
Location: Cambridge, MA
Expertise: I love coffee

Espresso: Bezzera BZ07 PM
Grinder: Baratza Virtuoso Preciso...
Vac Pot: Cona D
Drip: Bona-Vita, CCD, Aeropress.
Roaster: Gene Cafe, Modded Poppers
Posted Thu Aug 9, 2012, 7:49am
Subject: Re: no water coming out of brand new Silvia group head
 

You'll hear the pump if it's running!  If you push the switch and there's no new noise, then the pump isn't running.

Do you get a continuous stream of water out of the steam wand, or just some, followed by nothing/weak steam?  If the latter, then it probably needs priming while hot - hit the coffee switch with the steam valve open until you get a continuous stream of (hot) water.
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hipyogacat
Senior Member


Joined: 9 Aug 2012
Posts: 12
Location: Milwaukee
Expertise: Just starting

Posted Thu Aug 9, 2012, 12:04pm
Subject: Re: no water coming out of brand new Silvia group head
 

I've called SCG and there was a trick to the PID that they didn't put in their instructions.  Thanks for the help, everyone.
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calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 7,745
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Thu Aug 9, 2012, 1:52pm
Subject: Re: no water coming out of brand new Silvia group head
 

GREAT!
I am glad you were able to get it sorted so quickly!
That grinder should be fine but you need to feed it fresh beans, you plan on this.....DON'T YOU! LOL :D
Fresh beans are less than two weeks from THE DAY THEY WERE ROASTED, more than that and the quality goes down VERY quickly.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
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hipyogacat
Senior Member


Joined: 9 Aug 2012
Posts: 12
Location: Milwaukee
Expertise: Just starting

Posted Fri Aug 10, 2012, 10:34am
Subject: Re: no water coming out of brand new Silvia group head
 

Thanks for the tips.  I'll be sure to get good beans :).
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emradguy
Senior Member
emradguy
Joined: 31 Mar 2011
Posts: 3,068
Location: Houston
Expertise: I live coffee

Espresso: Duetto II; Twist v2
Grinder: M Major, Macap M4 x2, VDD...
Drip: Espro presses; Aeropress
Roaster: H-B "List of Favorites"
Posted Fri Aug 10, 2012, 12:24pm
Subject: Re: no water coming out of brand new Silvia group head
 

Glad to see you're up and running!

Although I agree with Wayne's strong recommendation for a 0.1 gram calibrated scale, I don't see it as essential.  I operated without one for years.  True, I took a barista training class, but I was doing OK before that.  If you're consistent and you always dose the same, once you get the grind dialed in for your dose, you can make good espresso...ok, decent espresso.  This doesn't mean you can control all the variables the way you want, but in the beginning most people can't tell the difference enough to even know what they want.

However, you definitely need to get that grinder up and running ASAP!!!!!  As Wayne said, make sure your beans are fresh (within 2 weeks of roast date).

 
.
Always remember the most important thing is what ends up in your cup!
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calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 7,745
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Fri Aug 10, 2012, 2:00pm
Subject: Re: no water coming out of brand new Silvia group head
 

Ron,
I really DO agree with you, it is NOT a mandatory chunk of gear but they don't cost much and they do go a long way toward helping you to be consistent.
I have one for dialing in my grinder, after that, I don't bother with it as the grinder is pretty consistent once it is set.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
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emradguy
Senior Member
emradguy
Joined: 31 Mar 2011
Posts: 3,068
Location: Houston
Expertise: I live coffee

Espresso: Duetto II; Twist v2
Grinder: M Major, Macap M4 x2, VDD...
Drip: Espro presses; Aeropress
Roaster: H-B "List of Favorites"
Posted Fri Aug 10, 2012, 2:45pm
Subject: Re: no water coming out of brand new Silvia group head
 

yeah, Wayne, I was a little surprised when I saw you mention it before, putting the word "need" in all caps, like you did.  I do have a scale, and I do use it at least a couple of times a month, just to make sure my dosing hasn't changed.

 
.
Always remember the most important thing is what ends up in your cup!
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Rancilio Silvia - How to
Step by step guide for easy brewing and steaming with the Rancilio Silvia
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