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Behmor Brazen carafe issue / question
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pjsmith
Senior Member


Joined: 14 Jan 2013
Posts: 4
Location: Chicago, NW burbs
Expertise: I love coffee

Posted Mon Jan 14, 2013, 5:06pm
Subject: Behmor Brazen carafe issue / question
 

On the recommendation of some people here, I bought a Behmor Brazen from Seattle that just arrived today.  Kind of stoked to run the setup and calibration and to watch a unique machine at work.

I have a question for any other owner out there who might be able to wander into their kitchen and check something for me:  The bottom of the Carafe seems to be missing something... there are three mounting points which have been threaded but nothing there.....  It's easy to see in the attached picture.

It doesn't make sense that these points were just put there for the heck of it.  Am I missing a part?

Thanks!

pjsmith: photo.JPG
(Click for larger image)
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MJW
Senior Member


Joined: 25 Jul 2012
Posts: 179
Location: Silicon Valley
Expertise: I love coffee

Posted Mon Jan 14, 2013, 5:10pm
Subject: Re: Behmor Brazen carafe issue / question
 

pjsmith Said:

Am I missing a part?

Thanks!

Posted January 14, 2013 link

Yes you are, there's a black plastic base piece that fits the bottom of the carafe, and is meant to mate with the circular indentation in the metal base of the main unit.

I bet if you contact support@behmor.com, they'll ship you a new carafe.
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AnotherRob
Senior Member


Joined: 12 Oct 2012
Posts: 14
Location: Seattle
Expertise: I love coffee

Grinder: Breville Smart Grinder
Drip: CCD, Behmor BraZen
Posted Mon Jan 14, 2013, 6:33pm
Subject: Re: Behmor Brazen carafe issue / question
 

It should look like this:

http://www.frcndigital.com/coffee/brazen/brazen6.jpg
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pjsmith
Senior Member


Joined: 14 Jan 2013
Posts: 4
Location: Chicago, NW burbs
Expertise: I love coffee

Posted Tue Jan 15, 2013, 6:26am
Subject: Re: Behmor Brazen carafe issue / question
 

Thanks MJW and Rob for quick replies. I've contacted Behmor and hopefully will get this resolved.
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