Posted Thu Nov 14, 2013, 6:12pm Subject: Brazen customer service
I felt compelled to post a little note here as the customer service I just received from Behmor is unfortunately far to uncommon and well worth a mention.
My Brazen. Which I love by the way stopped heating up yesterday and threw an error code EO. One email to tech support quoting my error code and serial number and BAM!! New machine on its way shipped to my door.
Now that just sealed the deal on me buying 2 more as Xmas gifts this year.
Very impressed. No running around, dropping things off etc. Saved me one big headache. Well done.
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