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Netphilosopher
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Netphilosopher
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Netphilosopher
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jrw18833
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Posted Wed Jan 11, 2012, 3:49pm
Subject: Re: Broken Hario Mini Mill?
 

I just received my mini mill today and literally on the first grind a bean got stuck in the burr and it looks like it's pretty much toast--I've tried most of the suggestions posted here to no avail.  The beans were fairly lightly roasted so they are a bit harder and I was doing a fine grind for my Aeropress, but I just can't think this is normal.  I just ordered a Kyocera to replace it (it looks very similar to the Hario Skerton) since Amazon could get it to me by tomorrow so hopefully I'll have better luck with it.
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Netphilosopher
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ivanbuto
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Posted Sun Feb 12, 2012, 7:12pm
Subject: Re: Broken Hario Mini Mill?
 

Hi all,
slightly different problem from the original poster, but also falling into the category of a broken Hario Mini Mill: While cleaning the mill today, the top ceramic burr fell on the floor and, unfortunately, broke into pieces.
Is there any way to get replacement parts, or will I have to order the whole mill again? Or, alternatively, would anyone from this community have a spare part available that they don't use?
Thanks!
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VictorSM
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Posted Sun Jun 3, 2012, 8:37am
Subject: Re: Broken Hario Mini Mill?
 

I have a slightly different problem: I own two hario mini-mills.  I got the first one almost 2 years ago.  It had been working ok, but after a few months the bottle (the lower part that catches the grounds) developed a huge crack.  It didn't seem to affect the performance but I was concerned about it deteriorating.  I attributed it to the fact that, since I couldn't read the Japanese instructions, I had washed it in the top rack of my dishwasher.  I got in touch with Hario (who were very responsive) and ordered two replacement bottles (I had bought a second minimill for use at work, and it was starting to display cracks in the bottle too).  I haven't used my minimill at home for a few weeks -- it's just been sitting on the counter -- since I decided to buy an OE Lido (which I really love -- but it's certainly not as portable as the minimill), and just noticed that its bottle has a huge crack in it!  Has anybody else experienced this?  It doesn't speak well for Hario's quality control.
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