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Versalab Grinder: Anyone here who bought one but doesn't really like it?
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roccoincalifornia
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Joined: 18 Apr 2005
Posts: 24
Location: West Coast
Expertise: I love coffee

Posted Wed Apr 6, 2011, 8:37am
Subject: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

NT
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EricC
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EricC
Joined: 2 Feb 2004
Posts: 271
Location: Liverpool
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Grinder: Versalab M3
Roaster: Quest M3
Posted Wed Apr 6, 2011, 9:16am
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

I have had mine for four years and love it.
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wcmocha
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wcmocha
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Espresso: Gaggia Classic
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Posted Mon Apr 11, 2011, 6:42pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

I'm curious to hear if anyone doesn't like it.  My guess is no, however I hope someone absolutely hates it...  So I can buy it off them cheap.

BTW, they are manufactured up the road from me.
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JonR10
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JonR10
Joined: 26 Apr 2004
Posts: 10,376
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Posted Mon Apr 11, 2011, 7:12pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

A guy who once was a moderator here had poor experiences with his, and I also know of more than one other person who will not post about it because they want to avoid online flame wars.  Jim has been vocal, and here are some links to pertinent threads.

Click Here (www.home-barista.com)

Click Here (www.home-barista.com)  

Click Here (www.home-barista.com)  

Click Here (www.home-barista.com)

 
Jon Rosenthal
Houston, TX
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Eiron
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Espresso: Quick Mill 0930
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Posted Thu Apr 14, 2011, 12:12pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

wcmocha Said:

... I hope someone absolutely hates it...  So I can buy it off them cheap. ...

Posted April 11, 2011 link

... but I doubt if Jim is ever going to let his go; he seems too intent on maintaining his grudge! LOL

Of course, if you sift thru his initial comments, he thought it was the best grinder on the planet! Such is the fickle world of the "professional" reviewer, I guess...

 
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MarkPrince
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Posted Thu Apr 14, 2011, 2:11pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

The way I read it was Jim was Versalab's biggest fan; he developed some problems with the grinder and ran into unbelievable rudeness from the company. That would sour anyone.

I experienced this rudeness first hand at a SCAA show. I couldn't believe how these people were at their booth. I asked for a demonstration, ready to report on it for a show report, and was shocked, frankly, at the responses. First time I met them; last time I ever wanted to interact with them.

Mark

 
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bamaster
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Joined: 16 Aug 2010
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Expertise: Just starting

Espresso: Rocket R58 v2
Grinder: Mahlkonig ProM
Posted Thu Apr 21, 2011, 5:27pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

MarkPrince Said:

The way I read it was Jim was Versalab's biggest fan; he developed some problems with the grinder and ran into unbelievable rudeness from the company. That would sour anyone.

I experienced this rudeness first hand at a SCAA show. I couldn't believe how these people were at their booth. I asked for a demonstration, ready to report on it for a show report, and was shocked, frankly, at the responses. First time I met them; last time I ever wanted to interact with them.

Mark

Posted April 14, 2011 link

That just breaks my heart to hear.  I really like this design and would love to own one.  But this makes me want to consider looking elsewhere.  

:(

 
Tony | Houston, TX
Newbie. Don't you judge me!
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CoffeeRoastersClub
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Location: Connecticut
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Posted Thu Apr 21, 2011, 6:57pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

bamaster Said:

That just breaks my heart to hear.  I really like this design and would love to own one.  But this makes me want to consider looking elsewhere.  

:(

Posted April 21, 2011 link

I suggest you call the company and address the concerns posted here and see what their responses are.

Additionally, you may wish to see if any updates have been made to their grinders to address any issues customers may have had.

Len

 
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bamaster
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Joined: 16 Aug 2010
Posts: 108
Location: Houston, TX
Expertise: Just starting

Espresso: Rocket R58 v2
Grinder: Mahlkonig ProM
Posted Thu Apr 21, 2011, 8:22pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

CoffeeRoastersClub Said:

I suggest you call the company and address the concerns posted here and see what their responses are.

Additionally, you may wish to see if any updates have been made to their grinders to address any issues customers may have had.

Len

Posted April 21, 2011 link

Yes, that is a good idea.  I don't want a clackity clacker and the M3 looks like it would take care of much of my dosage/distribution woes.  And it has a nice footprint.

 
Tony | Houston, TX
Newbie. Don't you judge me!
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LATrapp
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Joined: 7 Mar 2011
Posts: 15
Location: LA
Expertise: I love coffee

Espresso: Alex II Duetto, Silvia
Grinder: Versalab V3
Drip: Press
Roaster: Local
Posted Thu Apr 21, 2011, 10:07pm
Subject: Re: Versalab Grinder: Anyone here who bought one but doesn't really like it?
 

Good advice from CoffeeRoastersClub. Personally, I've had nothing but great performance from the grinder. The bonus being that in my mind it is truly a piece of functional art.

The only negligible downsides are the increased noise (that I don't mind and I would rather have than change the design with some sort of insulation), and the occasional 'pop-corning' of beans jumping out of the intake. Also not a big deal to me and something that I have solved with a simple cutout of cardboard.

I don't use the included scale sticker and instead use pencil marks to record settings and ideal areas for different roasts. I love the pencil marks and the ease of wiping and re-scribbling.

Call the owners and talk to them. It is a true mom 'n pop shop and you will get either the husband or wife and not some PR team or phone jockey. If they have been rude in the past or the future then that is sad, but I would happily let them shout me down for one of their grinders ;)

I also recommend getting the portafilter holder.
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