des16 Senior Member Joined: 7 Jul 2012 Posts: 18 Location: ithaca, ny Expertise: Just starting
Posted Wed Jan 9, 2013, 7:28pm Subject: Vario-W
Just received my new Vario-W and it will not grind. I have struggled to make sure the bean hopper is in place and the notches aligned. It really took a lot of force to twist it into place. I've unlatched and latched it several time. But, when I hit the start button it simply does not grind. Very upsetting. Has anyone else experienced this problem?
Posted Wed Jan 9, 2013, 8:06pm Subject: Re: Vario-W
My first suggestion is to contact Baratza support, via e-mail or phone. There could be several reasons, and I'm sure they'd know all of them. Baratza's out-of-box problems are common, but they are very good at helping to fix them or supply replacements for broken ones.
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