des16 Senior Member Joined: 7 Jul 2012 Posts: 11 Location: ithaca, ny Expertise: Just starting
Posted Wed Jan 9, 2013, 7:28pm Subject: Vario-W
Just received my new Vario-W and it will not grind. I have struggled to make sure the bean hopper is in place and the notches aligned. It really took a lot of force to twist it into place. I've unlatched and latched it several time. But, when I hit the start button it simply does not grind. Very upsetting. Has anyone else experienced this problem?
Posted Wed Jan 9, 2013, 8:06pm Subject: Re: Vario-W
My first suggestion is to contact Baratza support, via e-mail or phone. There could be several reasons, and I'm sure they'd know all of them. Baratza's out-of-box problems are common, but they are very good at helping to fix them or supply replacements for broken ones.
emradguy Senior Member Joined: 31 Mar 2011 Posts: 1,805 Location: Houston Expertise: I live coffee
Espresso: Izzo Alex Duetto II Grinder: MacapM4T, Macap M4, OE Lido,... Drip: Espro press; Aeropress Roaster: internet
Posted Wed Jan 9, 2013, 8:27pm Subject: Re: Vario-W
agreed...given the time of night, if you're still up, you might want to check out the support pages of their website, as this could be a common issue that is easily remedied.
germantownrob Senior Member Joined: 2 Dec 2007 Posts: 2,043 Location: Philadelphia Expertise: I love coffee
Espresso: Duetto 3, A Dead Oscar Grinder: Vario-W, Preciso w/Esatto,... Drip: Brazen Roaster: Diedrich IR-1, HT B
Posted Thu Jan 10, 2013, 2:32pm Subject: Re: Vario-W
Dumb question but did you Tare the grinds bin and then set a weight value before hitting start?
Yes, the first dozen or so times with a new machine the hopper needs some force to get it to click, it hels to leave the top on to get a firm good grip on the hopper.
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