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Kitchenaid Artisan /Pro line Grinder
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mcbainia
Senior Member


Joined: 8 May 2014
Posts: 3
Location: Laurencekirk, Aberdeen, UK
Expertise: I live coffee

Posted Fri May 9, 2014, 4:04pm
Subject: Kitchenaid Artisan /Pro line Grinder
 

Hi there....

I have just purchased a brand new KitchenAid artisan grinder and I cannot get the thing to work at all....it's completely dead.

Before I return it to where I bought it, I thought I'd best check that I'm not being a chump!

I have checked the fuse, it's fine. I have checked the socket that it is plugged into, it's fine. I have been through all the steps in the manual and still it gives me no hint whatsoever of having any power to it.

Am I just unlucky and gave received a dodgy unit or am I missing something fundamental?

Regards,

Craig
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CoffeeRoastersClub
Senior Member
CoffeeRoastersClub
Joined: 6 Jul 2005
Posts: 4,566
Location: Connecticut
Expertise: Professional

Espresso: Vintage La Pavoni Lever...
Grinder: Breville Smartgrind,...
Vac Pot: Vintage Silex, Nicro...
Drip: Technivorm Moccamaster...
Roaster: javaPRO-CRC AIR Fluid Bed...
Posted Fri May 9, 2014, 4:09pm
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

Does it make any humming noises when you plug it in?  If so then maybe the burrs are locked up.  TUrn the dial all the way to the left and try again.

Len

 
"Coffee leads men to trifle away their time, scald their chops, and spend their money, all for a little base, black, thick, nasty, bitter, stinking nauseous puddle water." ~The Women's Petition Against Coffee, 1674

Bitcoin Merchant www.CoffeeRoastersClub.com     www.javaPRO-CRC.com
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mcbainia
Senior Member


Joined: 8 May 2014
Posts: 3
Location: Laurencekirk, Aberdeen, UK
Expertise: I live coffee

Posted Fri May 9, 2014, 4:13pm
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

It doesn't make a sound at all...it's just totally dead...which made me think that there was a switch or something that I had failed to notice....I've had the front dial off and the front burr as instructed to in the manual but it still is dead.

Thanks for the reply by the way!
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CoffeeRoastersClub
Senior Member
CoffeeRoastersClub
Joined: 6 Jul 2005
Posts: 4,566
Location: Connecticut
Expertise: Professional

Espresso: Vintage La Pavoni Lever...
Grinder: Breville Smartgrind,...
Vac Pot: Vintage Silex, Nicro...
Drip: Technivorm Moccamaster...
Roaster: javaPRO-CRC AIR Fluid Bed...
Posted Fri May 9, 2014, 8:01pm
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

mcbainia Said:

It doesn't make a sound at all...it's just totally dead...which made me think that there was a switch or something that I had failed to notice....I've had the front dial off and the front burr as instructed to in the manual but it still is dead.

Thanks for the reply by the way!

Posted May 9, 2014 link

I kind of doubt that the toggle switch would fail.  Is there a fuse in the circuitry?
Len

 
"Coffee leads men to trifle away their time, scald their chops, and spend their money, all for a little base, black, thick, nasty, bitter, stinking nauseous puddle water." ~The Women's Petition Against Coffee, 1674

Bitcoin Merchant www.CoffeeRoastersClub.com     www.javaPRO-CRC.com
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mcbainia
Senior Member


Joined: 8 May 2014
Posts: 3
Location: Laurencekirk, Aberdeen, UK
Expertise: I live coffee

Posted Fri May 9, 2014, 11:37pm
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

That one went over my head I'm afraid!! Circuitry? I'm guessing that is something inside the machine??  I think that's beyond my expertise!!
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CoffeeRoastersClub
Senior Member
CoffeeRoastersClub
Joined: 6 Jul 2005
Posts: 4,566
Location: Connecticut
Expertise: Professional

Espresso: Vintage La Pavoni Lever...
Grinder: Breville Smartgrind,...
Vac Pot: Vintage Silex, Nicro...
Drip: Technivorm Moccamaster...
Roaster: javaPRO-CRC AIR Fluid Bed...
Posted Sat May 10, 2014, 6:17am
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

You of course have the UK version and not US version, right? (probably a dumb question because of plug config, but I thought I would ask anyway)

Also here is a manual that goes with your grinder.  It does have a brief problems addressing section:
http://fantes.com/manuals/kitchenaid-kpcg100-coffee-mill.pdf

Len

 
"Coffee leads men to trifle away their time, scald their chops, and spend their money, all for a little base, black, thick, nasty, bitter, stinking nauseous puddle water." ~The Women's Petition Against Coffee, 1674

Bitcoin Merchant www.CoffeeRoastersClub.com     www.javaPRO-CRC.com
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__________
Senior Member


Joined: 12 Sep 2006
Posts: 924
Location: .
Expertise: Just starting

Espresso: Machine now fixed ;o)
Grinder: None
Vac Pot: None
Drip: None
Roaster: None
Posted Sat May 10, 2014, 7:05am
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

I think if the socket checks out OK, and the fuse in the plug is OK (as you have tested) it can't be much else but a problem with the grinder.  Really anything beyond the socket/plug/fuse is a "take it back" I think.
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walkinghispath
Senior Member


Joined: 18 May 2014
Posts: 17
Location: Worldwide
Expertise: Pro Barista

Espresso: Kitchenaid Pro Line (PID'd),...
Grinder: Kitchenaid Pro Line (Mazzer...
Drip: Krups grind and brew for the...
Roaster: Dog bowl and a heat gun
Posted Sun May 18, 2014, 3:26pm
Subject: Re: Kitchenaid Artisan /Pro line Grinder
 

Have you tried other plugs in the house?  I've accidentally tripped a breaker more than once and had no power at the plug.
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