Posted Tue Jun 27, 2006, 5:41pm Subject: Problems w/ MACAP
I am getting nothing but course grind, about the size of pea gravel(not quite but big chunks). Any idea's what's going on? Just wasted a lot of beans but the grind all looks the same, big chuncks...
I have been trying to call you but your phone has been busy. So I sent you an email to explain to you what you need to do to find the zero point and how much to back it off after you do. If you need more help call my office in the AM. Since you are on the West cost call as early as you like my service manager, Roger is in at 7:00 AM EST that's 4:00 AM your time. You will be fine you just need some help.
Thanks Chris for your help/service... I talked to your Service Mgr. I believe he told me that his name was Jason? Anyway, you were right on the money via your email last night. I am not totally dialed in but I am awfully close. My last double shot I made this morning was not a sinker, I did drink it. Not quite there yet but daggone close. The shot was pretty good. Right now I am awaiting on more beans. Suppose to receive some tomorrow from a local roaster.
If you wouldn't mind, could you share with us how much Jason advised you to back off from your zero point, please? I know the instructions say 2.5 numbers, but I think that's not right...at least not for espresso. The reason I ask is because I'm having a devil of a time getting mine dialed in. Of course, as I write this I've had only one evening to play with it...but it would still be nice to know what Chris Coffee recommends.
Thanks Chris for your help/service... I talked to your Service Mgr. I believe he told me that his name was Jason? Anyway, you were right on the money via your email last night. I am not totally dialed in but I am awfully close. My last double shot I made this morning was not a sinker, I did drink it. Not quite there yet but daggone close. The shot was pretty good. Right now I am awaiting on more beans. Suppose to receive some tomorrow from a local roaster.
#--> I recommend Eric Svendson's adapter and thermometer for E61s (also Silvia) : easy surfing! # My photo albums have moved to http://picasaweb.google.com/krislema2
If you wouldn't mind, could you share with us how much Jason advised you to back off from your zero point, please? I know the instructions say 2.5 numbers, but I think that's not right...at least not for espresso. The reason I ask is because I'm having a devil of a time getting mine dialed in. Of course, as I write this I've had only one evening to play with it...but it would still be nice to know what Chris Coffee recommends.
On my 1 month old MACAP stepless I’m grinding at around 14 full revolutions of the worm drive from true zero (burrs touching) for a double basket using home roasted beans. It’s probably a revolution or so more for some of the pro roasted stuff I’ve been drinking.
This corresponds to about 1 ½ numbers on the dial from true zero....hope this helps.
I’ve only had mine for a month and am really impressed so far…..great grinder and the worm drive is as advertised ..... Mary at Chris’ was great helping me narrow my choices down.
If you wouldn't mind, could you share with us how much Jason advised you to back off from your zero point, please? I know the instructions say 2.5 numbers, but I think that's not right...at least not for espresso. The reason I ask is because I'm having a devil of a time getting mine dialed in. Of course, as I write this I've had only one evening to play with it...but it would still be nice to know what Chris Coffee recommends.
The 2.5 figure they give you is just a referance point, a gauge. Beans will vary and as Jason told me even grinders will vary. The problem I had is I was trying to find the true zero without removing the screw that holds on the Bell (bean storage container) to the grinder. When I would rotate the disk the disk would stop when the screw came in contact with the disk adjustment mechanism(the disk release, the tab you push down with your finger to rotate the disk). Anyway, with the removal of the screw I was able to rotate fine enough for the burrs to come in contact. Are your grinds fine almost powder like?
Thanks very much for relaying your experinces with the grinder. I'd already read that 2.5 numbers from zero was not a good starting point...I just didn't know how far off. At least now I can get in the ball park without too many more wasted shots.
And dm...I can see how it would be easy have that set screw get in the way. In the excitement of using new gear, I too sometimes miss the simple things.
By the way, my zero point was pretty much right at zero...depending, of course, on what you choose to use as the reference point. As reviews have mentioned, the inability to read the numbers on the dial seem to be the grinder's main drawback. Other than that, it appears to be a top-notch machine.
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