curvyred Senior Member Joined: 31 Dec 2002 Posts: 1 Expertise: Beginner
Posted Tue Dec 31, 2002, 12:15pm Subject: Problems with returning Starbucks Barista ?? ?
Well, this is my debut post on this site, so be nice to the newbie. =)
Before I try this, I wanted to check and see what kind of experiences anyone has had with returning Starbucks Merchandise.
I bought a Starbucks Barista Machine about four days ago. I'm a newbie to at-home espresso, and the sale price and timing fit my current needs.
After browsing this site, I learned of the discount coupon. I called the Starbucks store, and was told that they didn't know anything about the online 20% discount coupon, and could not honor it.
I did the math, and even after shipping, this coupon saves me another $60. I'm debating ordering the Barista online, and returning the one I bought.
Does anyone forsee any problems with returning it? How weird is Starbucks about merchandise returns?
Posted Tue Dec 31, 2002, 4:30pm Subject: Re: Problems with returning Starbucks Barista ?? ?
I personally have not returned anything to Starbucks but if their customer service is the same at their stores as it has been on the phone, you should have no problems. Most any company allows returns within 30 days if you are not satisfied. Give it a shot, you don't have anything to lose.
espresso_jim Senior Member Joined: 13 Jun 2002 Posts: 314 Location: Austin, TX Expertise: I love coffee
Espresso: Mini Vivaldi II Grinder: Mazzer Mini E Drip: Technivorm Moccamaster... Roaster: Behmor 1600
Posted Tue Dec 31, 2002, 5:57pm Subject: Re: Problems with returning Starbucks Barista ?? ?
curvyred Said:
Well, this is my debut post on this site, so be nice to the newbie. =)
Before I try this, I wanted to check and see what kind of experiences anyone has had with returning Starbucks Merchandise.
I bought a Starbucks Barista Machine about four days ago. I'm a newbie to at-home espresso, and the sale price and timing fit my current needs.
After browsing this site, I learned of the discount coupon. I called the Starbucks store, and was told that they didn't know anything about the online 20% discount coupon, and could not honor it.
I did the math, and even after shipping, this coupon saves me another $60. I'm debating ordering the Barista online, and returning the one I bought.
Does anyone forsee any problems with returning it? How weird is Starbucks about merchandise returns?
I returned a Starbuck's Barista that was kind of sick and about 95 days out from purchase. I think that if you bought the machine at a Starbucks near you and return it to where you purchased it, provided you have the sales slip, you should not have a problem. Just tell them that it simply did not meet your needs. I encountered nothing but politeness from everyone I dealt with.
Posted Tue Dec 31, 2002, 10:59pm Subject: Re: Problems with returning Starbucks Barista ?? ?
Say what you will about Starbucks, their customer service is excellent. They're very concerned about their corporate image and my (educated) guess is that you'll experience no problems in returning the merchandise.
Symbols: = New Posts since your last visit = No New Posts since last visit = Newest post
Forum Rules: No profanity, illegal acts or personal attacks will be tolerated in these discussion boards. No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum. No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum. Who Can Read The Forum? Anyone can read posts in these discussion boards. Who Can Post New Topics? Any registered CoffeeGeek member can post new topics. Who Can Post Replies? Any registered CoffeeGeek member can post replies. Can Photos be posted? Anyone can post photos in their new topics or replies. Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts. Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.
= No New Posts since last visit 