Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
Espresso: Espresso Machines
La Nuova Era Cuadra Owners Thread
Home Espresso Machines
Watch videos with Gail & Kat, Rocket, Jura Capresso, Saeco, Rancilio, Quick Mill, Nespresso
www.seattlecoffeegear.com
 
Not Logged in: Log In to Postlog in
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered  
Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Discussions > Espresso > Machines > La Nuova Era...  
view previous topic | view next topic | view all topics
showing page 20 of 129 first page | last page previous page | next page
Author Messages
hankua
Senior Member
hankua
Joined: 29 Aug 2009
Posts: 268
Location: Jacksonville, Florida
Expertise: I like coffee

Espresso: Salvatore One Black
Grinder: Major, Rossi, Tanzenia,...
Drip: Behmor Brazen, CCD
Roaster: Feima 800n
Posted Mon Jan 2, 2012, 11:15pm
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

If you want a killer deal on an HX machine buy a used one. But for $995 with free shipping, and that's not really free after all, it's a deal for a new E61 machine with both steam and water wands. Ist Line does not have a buyer's remorse on this deal and it's upfront. They tested the machine before placing the order from the factory and are going to back up the Cuadras I'm sure. Enjoy!!!
back to top
 View Profile Visit website Link to this post
scanfield
Senior Member


Joined: 21 Nov 2011
Posts: 181
Location: Texas
Expertise: I like coffee

Espresso: La Nuovo Era Cuadra
Grinder: Baratza Vario
Posted Tue Jan 3, 2012, 6:08am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

I wonder why they don't allow returns on the machine? My brother inlaw is looking for a machine in the $1,000 ballpark and I pointed him to the Breville dual boiler because of Williams Sonoma's excellent return policy. I'm sure the "no returns" policy was put in place for financial reasons, but it does cost them sales.
back to top
 View Profile Link to this post
t3chiman
Senior Member


Joined: 26 Dec 2011
Posts: 15
Location: Chicago
Expertise: I love coffee

Espresso: Cuadra
Grinder: hand
Drip: Brazen
Posted Tue Jan 3, 2012, 7:52am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

scanfield Said:

I wonder why they don't allow returns on the machine?....

Posted January 3, 2012 link

Of course returns are allowed. Ask any attorney about contracts, implied warranties, and the Uniform Commercial Code. It's like anything else: if you think you did not get what you bargained for, return it and demand your money back. Or else.

1st Line has legitimate concerns about tire kickers and freeloaders--the potential market for 1000-dollar-plus coffeemakers includes some number of superficial and uncaring individuals who would yield to the temptation to have a shiny object to fawn over for 29 days, "for free". The term "free" is, I believe, the culprit here, because merchants like 1st Line know very well that potential buyers of commodity appliances can easily compare selling prices versus vendors, and are looking for differentiating factors before they pull the trigger. "Free Shipping" is one of the factors. Everyone knows it is not true: UPS is not going to haul 50 pound boxes 1000 miles unless you come up with 50 bucks. And, once everyone does it, it's no longer a differentiating factor, except in reverse (If I don't get free shipping, I'm not buying.).                                                                
                                                                                                                                                     
The kabuki that 1st Line puts its customers through (Initializing "commercial" "contracts",etc..) is annoying; borderline offensive. Far better, in my opinion, would be an up-front policy of, say, Satisfaction guaranteed, or you pay return shipping plus 10% restocking fee. Or, Rental units available, $150 per week. Such statements would not deter the boldest narcissists out there from ordering, and then returning, the biggest and shiniest items in the catalog (Nothing would deter them. Ask any salesman of luxury items). But it would establish a sensible framework that rational folks could work within.                                                                                                                                              
                                                                                                                                                     
Full disclosure: I was on the fence regarding replacing or upgrading my Rancilio Silvia, and 1st Line's pricing for an E61, HX machine was very attractive. And the "Free Shipping" bit was enough to get me to pull the trigger. So far, the Cuadra is working fine. And my sister is loving her new Silvia.
back to top
 View Profile Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:10am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

kboom1 Said:

As far as the water question,Talking to Tanetta at chriscoffee and Barb at 1st line all depends what kind of low water sensor your tank has in it too. Im not sure on the Cuadra, I decided to go with the New Alex II instead. If your tank has a magnetic sensor doesnt matter what water you use.but others have a mineral sensor like the Alex does, which you have to watch using water with no or low minerals in it like reverse osmosis does. It was suggested that you use tap water or pour 1 cup of tap in your tank with your purified water. Just fyi .Have fun with your new awesome machines.

Posted December 31, 2011 link

Please note there is no Barb at 1st-line.

If an HX machine has a magnetic sensor or not in your water reservoir, it still matters which water you use. On HX and DB machines, there is usually a sensor in the boiler that monitors the water level. It does this by sending 5 volts of electricity through the water inside the boiler. If the water is too pure, the electricity will not pass through the water and the machine will overfill. Everyone should be careful on which water they use on any machine.

The Cuadra has a switch under the reservoir. The downside is if someone pours water over the switch. Easy replacement and machine shuts down with no further damage. On machines with a magnetic float, the float can fail by not floating. This is an easy replacement. However, if limescale builds up in the water reservoir, there can be a potential case where it gets stuck in the full water position. The machine can run dry which can damage the pump and/or heating element. This is not a simple fix if this occurs.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:18am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

scanfield Said:

The water level sensor is much more low tech. It's a push switch with a spring on the outside. If there is enough water in the tank, it compresses the spring and activates the switch. When the water level drops, the spring lifts the tank opening the switch.

Posted December 31, 2011 link

It may seem more low tech, but when a switch under a water reservoir fails, it usually means no other damage to the espresso machine. They are also fairly simple to replace. Just to note, magnetic sensors were available in the 1990's in Saeco machines.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:28am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

joetrisman Said:

Bad
-Drip tray spout placement tends to leak into the outer tray portion when emptying (for me anyway)
-Steam wand has been dripping a tiny bit (say 1 drop every 5 minutes or so....not enough to warrant me tearing down or sending off)
-I came from a 3 hole steam wand and I've yet to make good foam with the 4 hole. I'm thinking this is a personal issue and I'm going to grab some better milk and toothpick it to see what happens.

Dumb question: This is my first pour over and am coming from a plumb-in. Was curious as to the purpose of the line connected to the water softener. The smaller line is taking up water and must be connected to the vibe. But I did not notice the larger taking up water. Additionally, I was going to use the asaco descaler as recommended per 1stline but was curious as to the "monthly" recommendation. I was under the impression descaling was always yearly, maybe twice a year. I'm guessing this is because the asaco is so mild that you do it once a month?

Posted January 1, 2012 link

Thanks for the feedback. Please note there are three hoses that drip water into the left side of the drip tray rear section. This is for the OPV and 2 other parts. The small thin hose line is for the air release valve on the pump. We recommend a quarterly (edited from monthly) descaling so customers can avoid problematic issues down the road.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:32am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

eantunes0204 Said:

I believe 1st line meant you need to recharge the water softener on a monthly basis and not decalcify the machine but I could be wrong.  So far all I've done since receiving the Cuadra was recharged the water softener and cleaned the group head regularly after each shot.  Any other thoughts or useful info would be appreciated.  

Question: when should I decalcify my machine and when should I be backflushing?  

I've been using whole beans packaged from A&P..beans from Sweden cannot remember name right now...currently not at home. Will post later in the day.

Dumb question: This is my first pour over and am coming from a plumb-in. Was curious as to the purpose of the line connected to the water softener. The smaller line is taking up water and must be connected to the vibe. But I did not notice the larger taking up water. Additionally, I was going to use the asaco descaler as recommended per 1stline but was curious as to the "monthly" recommendation. I was under the impression descaling was always yearly, maybe twice a year. I'm guessing this is because the asaco is so mild that you do it once a month?

Posted January 1, 2012 link



Actually, long weekend for me and tons of work today. You are right. Recharge the water softener once per month minimum. Descaling should be minimum every quarter with the water softener removed. In other words, doing it more frequently would be better.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:37am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

Rob55 Said:

Eugene... 1st line posted this

CARE: We recommend backflushing the grouphead once every fifty espresso extractions. The machine has a water softener included in the reservoir. We recommend using the OSCAR90 water softening packs in your water reservoir to remove magnesium and calcium from your water. We also recommend descaling the machine once a month with the Ascaso descaler.



So descale once a month...  that seems a bit much, but that's what it says.

Posted January 1, 2012 link

Yes, it is a bit much. If you are religious about recharging the water softener, you can do a descaling every 3 months. However, if you forget to recharge, then descale every month. It also matters which water you are using. If you have 1-2 French degrees water hardness, your descaling regimen should be less often. If you are over 7 french degrees, descaling should be the more often.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:40am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

Caferrican Said:

Hi to all from Puerto Rico! I unboxed my Cuadra last night and performed all the steps in the website. The machine worked perfectly. I removed the sticker residue with Brasso and it's nowhere to be found!
Removed the stickers from the top grill and drip tray which, I think it's pretty cool that you only have to insert it in the machine and out. I'm upgrading from a Sylvia and with the Rancilio you had to remove the cover and take the pan out. No issues with pulling shots and the quality of the shots is improving...

The only issue and question to Jim is this: the machine keeps making a "clicking noise" or should be, two clicking noises. Is this normal? Steam is profuse, hot water is excellent and grouphead is working fine. Pressure is constant.

Could you shed more light  regarding this sound?
Thanks,
Hensor

Posted December 31, 2011 link

This is the pressurstat clicking on power to the heating element, then clicking off. It is normal to cycle like this.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
1stline
Senior Member
1stline
Joined: 24 Jan 2002
Posts: 495
Location: Freehold, NJ USA
Expertise: Professional

Espresso: Undisclosed
Grinder: Indisclosed
Vac Pot: Bodum Electric
Drip: None
Roaster: None
Posted Tue Jan 3, 2012, 9:45am
Subject: Re: La Nuova Era Cuadra E61 HX - $995!
 

Edisto Said:

I have owned this machine for 3 years (paid $1500 at the time) maintained it faithfully and it has been a workhorse, performing well and consistently.

....Anyway, a couple weeks after that, Another problem emerged.  When I turn on the machine, it heats up nicely, the Pressure builds quickly and I am able to steam and draw one shot to my satisfaction.  Then, once the shot is drawn, the pressure drops quickly back to zero.  I then have to turn the machine off, wait 5 mins, turn the machine back on and wait until the pressure rebuilds to pour my next shot.

Posted January 2, 2012 link

This means you have a sticky vacuum breaker valve. Just contact your dealer for instructions on how to clean (not sure if they want you to take apart). Otherwise, you can usually open the steam valve to release the vacuum pressure.

 
Sincerely,
Jim Piccinich
Business Partner
1st-line Equipment, LLC
www.1st-line.com

Follow us on Facebook: http://www.facebook.com/1stline
Twitter: http://twitter.com/1stline
Blog: http://1st-line.blogspot.com/
YouTube: http://www.youtube.com/user/1stlineespresso
back to top
 View Profile Visit website Link to this post
showing page 20 of 129 first page | last page previous page | next page
view previous topic | view next topic | view all topics
Discussions > Espresso > Machines > La Nuova Era...  
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered     Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Not Logged in: Log In to Postlog in
Discussions Quick Jump:
Symbols: New Posts= New Posts since your last visit      No New Posts= No New Posts since last visit     Go to most recent post= Newest post
Forum Rules:
No profanity, illegal acts or personal attacks will be tolerated in these discussion boards.
No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum.
No SEO style postings will be tolerated. SEO related posts will result in immediate ban from CoffeeGeek.
No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum.
Who Can Read The Forum? Anyone can read posts in these discussion boards.
Who Can Post New Topics? Any registered CoffeeGeek member can post new topics.
Who Can Post Replies? Any registered CoffeeGeek member can post replies.
Can Photos be posted? Anyone can post photos in their new topics or replies.
Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts.
Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.
Support Coffee Kids
Coffee Kids is a non profit charity working with farming communities around the world. Donate today!
www.coffeekids.org
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.50292301178)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+