sadiespock Senior Member Joined: 7 Jun 2012 Posts: 2 Location: brooklyn, ny Expertise: Just starting
Espresso: rancillio silvia
Posted Thu Jun 7, 2012, 1:47pm Subject: new rancillio silvia not working out of the box, any tips?
Hi,
I just bought a Rancillio Silvia. Right out of the box it does not seem to be working properly. So disappointing! I set it up, filled it up with water and followed the instructions on pulling water through before trying to make any espresso. Only a couple of drips of water come out of the frother. Nothing else at all. It seems like, to me, that the tubes are just not pulling any water. Is there something really basic I could be missing? I've attempted to call Rancillio tech support with no luck at all.
battey Senior Member Joined: 18 May 2012 Posts: 1 Location: Ann Arbor, MI, USA Expertise: I love coffee
Posted Thu Jun 7, 2012, 3:23pm Subject: Re: new rancillio silvia not working out of the box, any tips?
I just fired up my new Silvia for the first time half an hour ago -- it started to pull water through the steam wand in about 15 seconds.
I don't have any great advice for getting your pump primed, other than continue to try to reach tech support. Did you buy directly from Rancilio? If not, try the company that sold you the machine.
But two pieces of advice: - Be careful not to run your pump without water for very long. - One you get past the priming issue, make sure you warm your Silvia up for 1/2 hour before using it. That's not in the manual, but it's essential.
calblacksmith Moderator Joined: 25 Nov 2007 Posts: 5,671 Location: Riverside, Ca, U.S.A. Expertise: I live coffee
Espresso: ECM Veneziano A1 Grinder: Many different commercial Vac Pot: 40s era Silex Drip: Milita, Bunn&Curtis... Roaster: Cast iron pan, gas burner
Posted Thu Jun 7, 2012, 5:31pm Subject: Re: new rancillio silvia not working out of the box, any tips?
Hi and welcome. A easy way to prime the pump is with a bulb baster such as you use on a turkey.
Just fill the baser up and push water into the pick up tube, as you turn the pump on. The boiler holds about 6 oz of water and the rest of the system is about 4 to 6 oz total on the high guess side of things.
You should be up and running in no time.
In real life, my name is Wayne P.
Feed the newbs, starve the trolls and above all enjoy what you drink!
cappuccinoboy Senior Member Joined: 27 Jun 2009 Posts: 789 Location: MILANO Expertise: Professional
Espresso: Milano pod, Milano fully... Grinder: grind on demand
Posted Fri Jun 8, 2012, 8:10am Subject: Re: new rancillio silvia not working out of the box, any tips?
sadiespock Said:
Hi,
I just bought a Rancillio Silvia. Right out of the box it does not seem to be working properly. So disappointing! I set it up, filled it up with water and followed the instructions on pulling water through before trying to make any espresso. Only a couple of drips of water come out of the frother. Nothing else at all. It seems like, to me, that the tubes are just not pulling any water. Is there something really basic I could be missing? I've attempted to call Rancillio tech support with no luck at all.
sometimes the pump one way seal gets stuck when dried off and although pulsating does not draw any water, professionally you blow compressed air in the pump via sucking tube, domestically you fill your mouth with water and blow water in sucking tube while activating brew button: it works Ciao, Pietro
Posted Fri Jun 8, 2012, 10:07am Subject: Re: new rancillio silvia not working out of the box, any tips?
1 - both hoses in water 2 - hot water valve open 3 - vessel under wand 4 - turn power on 5 - turn hot water switch on 6 - Listen for sound of pump. Water should flow out of wand.If pump starts sounding good, then in a few seconds sounds like it is laboring under pressure, without turning any switches off, turn on brew switch. If no water from either then turn off all switches and close hot water valve and: A - take longer tube out of reservoir (the tube with the slit end). B - Use a turkey baster, large hypodermic-style syringe, super-soaker, or other suitable source of low pressure. Fill with water and place in the removes hose from step A. C - Repeat steps 1 through 5 above and pressurize the hose with the device in step B. The idea is to force water under some pressure into hose. Ca1 - If water seems to begin going into hose, turn off hot water switch and place hose back in reservoir. Ca2 - Turn on power and turn on brew switch. Leave on until water flows from group Cb1 - If no water flows from group in a few seconds, call seller.
sadiespock Senior Member Joined: 7 Jun 2012 Posts: 2 Location: brooklyn, ny Expertise: Just starting
Espresso: rancillio silvia
Posted Fri Jun 8, 2012, 1:25pm Subject: Re: new rancillio silvia not working out of the box, any tips?
Thank you everyone!!
Both hoses were in the water when I tried and the machine was making a loud noise.
I will try manually putting water in the hoses ASAP and see how that goes. I will let you know how it turns out - Thank you so much for all of the advice!
Symbols: = New Posts since your last visit = No New Posts since last visit = Newest post
Forum Rules: No profanity, illegal acts or personal attacks will be tolerated in these discussion boards. No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum. No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum. Who Can Read The Forum? Anyone can read posts in these discussion boards. Who Can Post New Topics? Any registered CoffeeGeek member can post new topics. Who Can Post Replies? Any registered CoffeeGeek member can post replies. Can Photos be posted? Anyone can post photos in their new topics or replies. Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts. Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.
= No New Posts since last visit 