Posted Fri Nov 2, 2012, 10:01am Subject: Re: Swapping out the BDB
You might even think about making an extension cord. Buy wire in bulk, the length of which is just a little longer then you need and a heavy-duty male and female plug and socket. In this way you can use a heavier-gauge cord than might otherwise be available.
Posted Fri Nov 2, 2012, 10:04am Subject: Re: Swapping out the BDB
I was going to mention that too Randy as that's exactly what I had done for a machine.
Mine's a shorty at 4' that I made specifically for one of my espresso machines. I'll take a couple of pics. Very simple to make one up John.
That's contractor grade & sold by the foot spooled bulk rubberized Made In America 300V 3 strand 12 gauge wire with heavy duty contractor strain relief male 15A plug & female armored 15A Leviton terminal socket. They have them in 20A amperage ones also, but my 1956 home has 14 gauge 15 A branch circuits & only 2 wire, NO ground!
JohnLyn Senior Member Joined: 15 Aug 2011 Posts: 229 Location: Golden, BC, Canada Expertise: I love coffee
Espresso: La Spaziale Mini Vivaldy Grinder: Vario Drip: Bonavita Roaster: Toastess popper
Posted Fri Nov 2, 2012, 6:42pm Subject: Re: Swapping out the BDB
The one I started using is a "medium duty" 6' extension. it is a three wire, 300v rated at 1875w, but I do not know what gauge it is and the plugs don't look as beefy. so far my readings indicate that I lose 1v at the extensions end.
Thanks for the idea of building one. I will do that or I may just reconfigure the kitchen and plug it in directly.
So what do those readings from the Fluke mean in real life? dropping as low as 114 during warm up. Is that under-voltage or is that good enough above 110? otherwise getting up to 122 should be fine. right?
A couple of other people have suggested that it could be my back flushing with a blind filter every day before I turn the machine off. Anybody have an idea of why that would affect the computer in the machine? I just like understanding.
Posted Fri Nov 2, 2012, 7:25pm Subject: Re: Swapping out the BDB
If their Tech Support can't or won't tell you what causes Err 1 or Err 2 messages, what it means, then you are left with nothing but wild guessing. Your voltages are within a range that shouldn't cause the computer any problems. I can't imagine why a water backflush everyday would cause any problems. It's really no more or much different than pulling an extra shot. It's something I do everyday as well.
If it is power related, it is more likely some intermittent transient glitch caused by some other appliance or electronics in the house.
Press Tech support to give you a clue on why the error message: sensor error? divide by zero trap? memory overrun? memory violation? Punt? Too high tech to talk about? Really.
If it only happens once a month and a 'hard reset' (unplug) clears it, then maybe you should just carry on as such while you continue trying to sort it out.
JohnLyn Senior Member Joined: 15 Aug 2011 Posts: 229 Location: Golden, BC, Canada Expertise: I love coffee
Espresso: La Spaziale Mini Vivaldy Grinder: Vario Drip: Bonavita Roaster: Toastess popper
Posted Fri Nov 2, 2012, 8:31pm Subject: Re: Swapping out the BDB
Frost Said:
If their Tech Support can't or won't tell you what causes Err 1 or Err 2 messages, what it means, then you are left with nothing but wild guessing. Your voltages are within a range that shouldn't cause the computer any problems. I can't imagine why a water backflush everyday would cause any problems. It's really no more or much different than pulling an extra shot. It's something I do everyday as well.
If it is power related, it is more likely some intermittent transient glitch caused by some other appliance or electronics in the house.
Press Tech support to give you a clue on why the error message: sensor error? divide by zero trap? memory overrun? memory violation? Punt? Too high tech to talk about? Really.
If it only happens once a month and a 'hard reset' (unplug) clears it, then maybe you should just carry on as such while you continue trying to sort it out.
Thanks for that Gary. Basically I have been wanting to rule anything out that I can and and barring a glitch, I believe I have re. my electrical, but hey, I have learned more about electricity in the last few months then I ever thought I would.
And that is my thinking regrading the backflush but I figure it can't hurt and I'm just getting gun shy. Hell I'll try a dance, an offering to the espresso gods or machine acupuncture at this point.
And you are very generous calling them "tech support". Really they are return specialists and very helpful in that regard. They are allegedly looking into things now with my previous machine and hopefully i'll get some answers re. Err messages. Although the problem goes away after the "hard reset", is that it just doesn't inspire confidence for life after warranty.
I'll keep you posted. again, I appreciate the help in figuring this one out....
JohnLyn Senior Member Joined: 15 Aug 2011 Posts: 229 Location: Golden, BC, Canada Expertise: I love coffee
Espresso: La Spaziale Mini Vivaldy Grinder: Vario Drip: Bonavita Roaster: Toastess popper
Posted Mon Nov 5, 2012, 10:49am Subject: Re: Swapping out the BDB
I should probably wait to post until I have spoken with the supervisor.... However, I am confused again and here is what Nathalie tells me a Breville Canada. Apparently the Err2 message is associated with Acidity in the water Which causes a problem in the machine's electronics. However, she is not able to explain how that has an effect.
I'm gonna do a search, but has anyone heard of acidity in the water affecting the electronics of a machine? I'ver heard of conductivity problems with RO/Distilled water. Does this happen on other machines?
JohnLyn Senior Member Joined: 15 Aug 2011 Posts: 229 Location: Golden, BC, Canada Expertise: I love coffee
Espresso: La Spaziale Mini Vivaldy Grinder: Vario Drip: Bonavita Roaster: Toastess popper
Posted Mon Nov 5, 2012, 12:12pm Subject: Re: Swapping out the BDB
Spoke with Gaetan, supervisor at Breville Canada. They are quite helpful just not knowledgeable as they do not have a tech or engineering dept.
Both of the Err1 and 2 are associated with the NTC computer component (whatever that is), that is attached to the boilers.
The Err1 should indicate a short and he would have expected the machine to not be operational following the receipt of this message.
the Err2 is an indication that something is wrong and therefore the Err message is triggered, they just don't know what triggers it. The reason the acidity was brought up is that there was a documented case in the US and the techs there discovered that the machine was reacting the the acidity of the water used. This person had also gone through three machines. I have checked the water I am using and it is Ph neutral.
Gaetan will be asking more questions up the line about my situation and the Err messages in general and he'll keep tabs with me. So I am going to hang in for a while to see what happens to the machine all the while having the option to request a refund (i'm done with swapping). Analysis results are not yet back from my previous machine.
I not sure why I am persistent in solving the problem. Part of me figures that I should just cut and run. However, seeing as the problem is unique to me I figure it can be solved and that is what I hope to do. SO, holding on to this machine but if the Err message comes up again I'm out.
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