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Trying to Decide R58, Quickmill Qm7,  Breville DB
Rocket R58 Double Boiler
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Discussions > Espresso > Machines > Trying to Decide...  
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BubbaDude
Senior Member
BubbaDude
Joined: 8 Jan 2011
Posts: 522
Location: High in the Rockies
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Thu Feb 21, 2013, 9:06pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

JonR10 Said:

Very good to hear, and I hope everything is now completely resolved so you can go back to making great espresso....
Because that is what it's all about for us.  It's the passion for the bean.  ;-)

Posted February 21, 2013 link

That's my story and I'm sticking to it. I did my first HotTop roast today with a new organic Peruvian from SM. I really like the process, and this looks like a bean New Brevilley will love.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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germantownrob
Senior Member
germantownrob
Joined: 2 Dec 2007
Posts: 2,153
Location: Philadelphia
Expertise: I love coffee

Espresso: Duetto 3, A Dead Oscar
Grinder: Vario-W, Preciso w/Esatto,...
Drip: Brazen
Roaster: Diedrich IR-1, HT B
Posted Fri Feb 22, 2013, 5:39am
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

BubbaDude Said:

That's my story and I'm sticking to it. I did my first HotTop roast today with a new organic Peruvian from SM. I really like the process, and this looks like a bean New Brevilley will love.

Posted February 21, 2013 link

I love my HotTop, careful, it leads to harder stuff like a Diedrich IR-1, lol. Enjoy the journey with HotTop and btw the customer service is top notch, Michael has taken care of any issue that came up with a reconditioned machine I got from him and we never discussed things such as warranty or time of purchase even years later.  

I am glad Breville is taking care of your situation, I hope that this is an eye opener for how they deal with their efforts to the average Joe, business like that goes a long way. I for one can understand the frustration of dealing with customer service saying tough titty, enough to make someone go postal.
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BubbaDude
Senior Member
BubbaDude
Joined: 8 Jan 2011
Posts: 522
Location: High in the Rockies
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Fri Feb 22, 2013, 10:38am
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

germantownrob Said:

I love my HotTop, careful, it leads to harder stuff like a Diedrich IR-1, lol. Enjoy the journey with HotTop and btw the customer service is top notch, Michael has taken care of any issue that came up with a reconditioned machine I got from him and we never discussed things such as warranty or time of purchase even years later.  

I am glad Breville is taking care of your situation, I hope that this is an eye opener for how they deal with their efforts to the average Joe, business like that goes a long way. I for one can understand the frustration of dealing with customer service saying tough titty, enough to make someone go postal.

Posted February 22, 2013 link

Behmor's CS has always been pretty wonderful as well. I had a circuit board fry and a motor give out, both outside of warranty, and they took care of both problems for no charge. If you could manually control the heater and fan on that puppy I never would have moved up.

Now that it's a spare, I think I'll play with the temperature controller that some folks retrofit on it.

Per topic, I'm sure the R58 and QM7 are perfectly fine machines too.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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joatmon
Senior Member


Joined: 18 Sep 2004
Posts: 346
Location: Greer, SC
Expertise: Just starting

Posted Fri Feb 22, 2013, 12:05pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

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AlexKilpatrick
Senior Member


Joined: 30 Jan 2013
Posts: 117
Location: Austin

Espresso: Breville Dual Boiler
Grinder: Bairtiza Vario
Posted Fri Feb 22, 2013, 1:08pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

[snipped 62 (!!!!)  quoted passages]

Joatmon, you must have an enormous amount of time on your hands....
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joatmon
Senior Member


Joined: 18 Sep 2004
Posts: 346
Location: Greer, SC
Expertise: Just starting

Posted Fri Feb 22, 2013, 1:25pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

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DavecUK
Senior Member


Joined: 21 Sep 2005
Posts: 1,452
Location: UK
Expertise: I love coffee

Posted Fri Feb 22, 2013, 4:23pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

joatmon Said:

Fried chicken lunch at my desk.  Danged mouse is all greasy now!

Posted February 22, 2013 link

<chuckle>......you have done what I could never have been arsed to do. It truly never ceases to amaze me though how new owners view their machines no matter what....in this case perhaps as in the attached file. Although it's fair to say, just one problem in that rocky road and the wheel fell off the love trolly. (this cost me a whole digestive biscuit)

DavecUK: brevillelove.JPG
(Click for larger image)
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JasonBrandtLewis
Senior Member
JasonBrandtLewis
Joined: 9 Dec 2005
Posts: 6,424
Location: Berkeley, CA
Expertise: I live coffee

Espresso: Elektra T1 - La Valentina -...
Grinder: Mahlkönig K30 Vario -...
Vac Pot: Yama 5-cup
Drip: CCD, Chemex
Roaster: No, no, not another...
Posted Fri Feb 22, 2013, 5:05pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

joatmon Said:

Fried chicken lunch at my desk.  Danged mouse is all greasy now!

Posted February 22, 2013 link

Yes, but certain sacrifices must be made . . . ;^)

 
A morning without coffee is sleep . . .
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BubbaDude
Senior Member
BubbaDude
Joined: 8 Jan 2011
Posts: 522
Location: High in the Rockies
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Fri Feb 22, 2013, 6:51pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

joatmon Said:

(Collected works of BubbaDude)

Posted February 22, 2013 link

Wow.

Normally, I'm happy to get a fan, but this time not so much.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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CoffeeRon
Senior Member


Joined: 26 Apr 2009
Posts: 753
Location: Eatonville, Wa
Expertise: I love coffee

Espresso: Wega Lyra, Europiccola(still...
Grinder: Macap M7D, Pharos, Vario W,...
Vac Pot: Sunbeam CoffeeMaster
Drip: Melita BCM-4
Roaster: FR SR500,B-1600, SC/TO
Posted Fri Feb 22, 2013, 7:45pm
Subject: Re: Trying to Decide R58, Quickmill Qm7,  Breville DB
 

BubbaDude Said:

Wow.

Normally, I'm happy to get a fan, but this time not so much.

Posted February 22, 2013 link

Don't let it bother you BD, I'm sure anyone with the BDB on thier short list of perspective machines followed your saga with great interest. I'm really glad things worked out for you and I would like to believe the attention you got from one of Brevilles higher ups goes beyond just you and brought some attention to thier customer support practices in general, to make sure the "average Joe" gets the same attention. Anyone who would take the time to clip all your posts from the past week or so for the purpose of criticizing you has way to much time on thier hands, and is not making any valuable contribution to this forum, just wasting space.
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