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Espresso: Espresso Machines
Requesting advice on a new Microbar-type product
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JVACO
Senior Member


Joined: 19 Mar 2013
Posts: 1
Location: Duluth, GA USA
Expertise: I like coffee

Espresso: Simonelli Microbar
Posted Tue Mar 19, 2013, 10:45am
Subject: Requesting advice on a new Microbar-type product
 

Hi Forum users,

I hope that you can assist, as this place seems to be a fantastic resource for the type of knowledge I am seeking. I am a Facilities Manager for a very large company based in Georgia, USA. In the executive suites we have a breakroom and in that breakroom is a Nuova Simonelli Microbar. This machine has large amounts of down time, and quite simply, cannot keep up with the volume in this area (100 drinks per day average).

We have had this machine repaired 12 times in the past 6 months alone, and it just went down again today. I am to the point looking at other options now.

I am seeking a machine that has the following:

Full automatic: Push button, wait, drink
Budget: 10-15k
drinks per day: 100-200
types of drinks: all
support: we would want all options on the table, from a maintenance contract to deep support options including service calls, etc

I have looked at Cimbali as an alternate, seems like it may work?

thanks in advance for any help/advice you may have!
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Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 3,023
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: K30 & Vario W
Posted Tue Mar 19, 2013, 11:38am
Subject: Re: Requesting advice on a new Microbar-type product
 

Maybe instead of buying try a lease/service contract where they have to provide a replacement if it breaks down.  Super autos break down a lot and expensive to repair.  You need to find out what service you can get in your area.

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

My coffee treasure map...
Click Here (maps.google.com)

Oscar trick out: http://s156.photobucket.com/user/GandBteam/story/14231
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