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ECM Sorrento sending out distress signals
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AaronHolmes
Senior Member


Joined: 3 May 2013
Posts: 6
Location: Seattle, WA
Expertise: I love coffee

Espresso: ECM Sorrento; Vibiemme...
Posted Mon May 6, 2013, 9:23am
Subject: ECM Sorrento sending out distress signals
 

My first post here!  Woo-hoo!  I regret not joining sooner; I've found so many helpful posts here via Google in the last few years.  I'll try not to be an anonymous lurker anymore.

Background:
About two years ago, my wife and I went to our favorite local coffee spot and were surprised by the owners’ sudden decision to close up shop.  Literally everything was for sale.  My wife half-jokingly asked, "How much for your espresso machine?"  ...and that was how we came to own a commercial two-group machine.  It was a few months before I'd managed to pull a 240-volt line to the place we wanted to set it up (we were fortunate to already have a small bar with a sink, so water was right there).

Problem:
In the last three weeks, though the machine still pulls a great shot and steams milk like anything, it will occasionally stop responding to any of the brew and hot water buttons, and the lights on all of them will blink in unison.  Sometimes they'll stop blinking after a few seconds and the machine will continue functioning normally.  On several occasions, however, they’ve gone on blinking seemingly without any intent to stop.  Turning the machine off and then immediately back on has cleared this and allow me to continue brewing/steaming.

Anybody know what this might mean?  Unfortunately, I don’t have the manual, and this seems likely to be the sort of thing one would find in an appendix of a manual.

To answer the inevitable questions up front:  I have backflushed and descaled, though perhaps not as regularly as I ought to have – two descales in those two years.  We have relatively soft water, however, and I do have the machine plumbed to an under-sink filter as well.  I’m hoping I haven’t brought about the early demise of any components, though as this machine is also quite old, I knew I’d be replacing parts at some point.

Thanks in advance for any help/advice!
Aaron
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