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Ladede
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Joined: 11 Sep 2003
Posts: 121
Location: WA
Expertise: I love coffee

Espresso: Isomac Zaffiro
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Posted Mon Jul 26, 2004, 1:13pm
Subject: Buying experience from aboutespresso.com?
 

This may be the wrong forum, but... Anybody has bought something from them? They don't seem totally on top of knowing their products (like they had no idea Illy collection cups were signed), and they also look like a redesigned www.espressocoffeeshop.com (same menus, ...). They do answer their 800 number, and I've exchanged emails with someone there, and I'm not sure what to think.

Any experience?

YA
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chrishillnz
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Joined: 17 Feb 2013
Posts: 4
Location: Hong Kong
Expertise: I like coffee

Posted Sun Feb 17, 2013, 10:04pm
Subject: Re: Buying experience from aboutespresso.com?
 

I would like to restart this thread - Has anyone bought products or had any experience with aboutespresso.com?
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emradguy
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emradguy
Joined: 31 Mar 2011
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Posted Mon Feb 18, 2013, 10:06pm
Subject: Re: Buying experience from aboutespresso.com?
 

Nope. Never heard of them. What are you buying? Perhaps we could recommend someone we do know?

 
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Always remember the most important thing is what ends up in your cup!
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frcn
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frcn
Joined: 23 Dec 2001
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Posted Mon Feb 18, 2013, 10:19pm
Subject: Re: Buying experience from aboutespresso.com?
 

The two shops, the "About us" pages list the same phone number but different addresses. Hmmm...

 
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chrishillnz
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Joined: 17 Feb 2013
Posts: 4
Location: Hong Kong
Expertise: I like coffee

Posted Tue Feb 19, 2013, 10:13am
Subject: Re: Buying experience from aboutespresso.com?
 

frcn Ė I am not sure aboutespresso.com and www.espressocoffeeshop.com are the same. They do have similar menus and stock but there appear to be some small differences. Either-way, I emailed them on Sunday and they haven't replied, (if they are that slow before a purchase I would hate to think what they would be like afterwards.)

I am based in Hong Kong and have tried a few local shops but havenít found any quality grinders. I was interested in purchasing an Ascaso I-steel-1 from aboutespresso as it fit my budget at around US$350 (including shipping). But this model is much more expensive elsewhere. I have started to look at US/UK online retailers, but most options seem to be a bit above my budget and some companies wonít ship internationally or donít offer warranties. The Rancilio Rocky seems to be widely available, but is overpriced for what you get in my opinion. I will do a bit research Ėit might be I need to save a bit more.

Would welcome any recommendations or suggestions.
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Coffeenoobie
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Coffeenoobie
Joined: 11 Dec 2011
Posts: 3,023
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: K30 & Vario W
Posted Tue Feb 19, 2013, 10:20am
Subject: Re: Buying experience from aboutespresso.com?
 

Can you get used commercial grinders?  They are pretty hard to kill....

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

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RogerT
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Joined: 7 Jan 2014
Posts: 3
Location: HKSAR
Expertise: I love coffee

Posted Tue Jan 7, 2014, 10:45pm
Subject: Re: Buying experience from aboutespresso.com?
 

I bought a Mahlkoenig VARIO Home Coffee Grinder (Click Here (www.aboutespresso.com)) from them last month and they sent me a used, damaged VARIO with coffee grounds inside. Different serial number on the box and the grinder. They stated all the item they sell is NEW but that is really untrue in my case.

I think that is end of it and they will never reply my email. Now I need to find consumer protection authority for help.

I read some post saying their their experience was not as worse as mind but you really should think twice before you place an order.

PS. aboutespresso.com and www.espressocoffeeshop.com are the same. I ordered from aboutespresso and the grinder was sent from espressocoffeeshop.
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