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Buying Used - Service  Question
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JerDGold
Senior Member


Joined: 11 Dec 2013
Posts: 82
Location: Chicago, IL
Expertise: I like coffee

Espresso: Rancilio Silvia
Grinder: Breville...
Drip: Chemex
Posted Sun Dec 15, 2013, 2:36pm
Subject: Buying Used - Service  Question
 

I'm thinking of buying a used machine, either a Silvia or a Gaggia Classic.  Seem to be pretty solid starter machines, and obviously I don't want to break the bank.

My concern is service when buying used machines.  Do these machines come with any sort of factory warranty, and are those warrantys honored if the machine changes hands?  Or are warrantys generally offerened from where you buy the machine?  

Also, if things do go wrong and need to be serviced, what kinds of things are most likely to go wrong and how expensive is maintenence/service on these machines?

Please, someone help calm my paranoia about buying used from Craigslist!
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Burner0000
Senior Member


Joined: 28 Jul 2011
Posts: 1,090
Location: Cambridge, Ontario Canada
Expertise: Professional

Espresso: Rancilio Silvia, VFA Expres...
Grinder: Macap MX/VFA N1464/Kyocera...
Drip: Manual Drip, French Press
Roaster: Behmor 1600 / Sonofresco
Posted Sun Dec 15, 2013, 3:11pm
Subject: Re: Buying Used - Service  Question
 

JerDGold Said:

I'm thinking of buying a used machine, either a Silvia or a Gaggia Classic.  Seem to be pretty solid starter machines, and obviously I don't want to break the bank.

My concern is service when buying used machines.  Do these machines come with any sort of factory warranty, and are those warrantys honored if the machine changes hands?  Or are warrantys generally offerened from where you buy the machine?  

Also, if things do go wrong and need to be serviced, what kinds of things are most likely to go wrong and how expensive is maintenence/service on these machines?

Please, someone help calm my paranoia about buying used from Craigslist!

Posted December 15, 2013 link

First off I only have hands on with the Silvia.  In my experience if you still have the reciep from the original owner and it's still valid you can return the machine to the supplier if needed. If it's out of warranty and you need parts I would strongly recommend buying the parts and servicing yourself. Cost to fix any espresso machine out of your pocket is like servicing your car... LABOR COSTS.... I have a Silvia and I have already made sure before buying the machine that I could get replacement parts.  espressotec.com in Canada and espressoparts.com in the U.S supply everything and it's not hard to replace anything.  If you have basic screwdriver and wrench hands on then that's all you really need.  

Usual maintenance would be cleaning, descaling and gasket removal.  After extensive use you may need to replace the heat element but your talkin 5-10 years down the road.  For the Silvia the most expensive part would be the entire boiler assembly which goes for around $200 (or 2-3 months of drinking charbucks costs:p ).

My personal opinion go with a Silvia for easier replacement of parts.
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frcn
Senior Member
frcn
Joined: 23 Dec 2001
Posts: 3,427
Location: Northern California
Expertise: Professional

Espresso: Vibiemme Domobar Double
Grinder: Mazzer Kony, Baratza...
Vac Pot: Hario, 2 Cory pots, 1 Cory...
Drip: Behmor Brazen, Bunn A10 mod...
Roaster: computer controlled Hottop,...
Posted Sun Dec 15, 2013, 3:12pm
Subject: Re: Buying Used - Service  Question
 

You are doing well to be paranoid about a used espresso machine found online in places like the 'BaY and CL. Since warranties are generally to the original purchaser only there is a lot of trust involved. At least with PayPal and eBay you have some possible recourse if the item is not as described.

Biggest problem comes from using a machine with hard water which can lead to failed heating elements, clogged valves, corrosion in the boiler, and even pump failure. Check the Buy/Sell areas here and on HB.com. And remember, a quality grinder is a must.

"Well maintained," can mean it was descaled once, three years ago.

 
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www.EspressoMyEspresso.com
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SStones
Senior Member
SStones
Joined: 24 Nov 2012
Posts: 477
Location: Canada
Expertise: Professional

Espresso: Giga 5, ECM Giotto, Rocket...
Grinder: Anfim Milano-Best
Vac Pot: No  :(
Drip: Some $30 thing from Walmart
Roaster: I buy pre-roasted.
Posted Mon Dec 16, 2013, 5:17am
Subject: Re: Buying Used - Service  Question
 

It might be a good idea to monitor the buy&sell forum. You can check out the poster's history on CG to determine if they're really a part of this community. That doesn't guarantee them to be trustworthy, but it does mean they're more likely to be on the level.
Additionally, stick around. Even if you do have a problem with the machne, someone will diagnose it in this forum within 24 hours of you describing it, I'll bet. There won't be a good condition Silvia for sale every day, but they'll come up or something else will.
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