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advice for shipping a Silvia in the cold?
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ericcomposer72
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Joined: 16 Nov 2013
Posts: 56
Location: New York
Expertise: I love coffee

Espresso: Oscar, Silvia, Breville...
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Posted Wed Feb 5, 2014, 8:28am
Subject: advice for shipping a Silvia in the cold?
 

I worry that the water in the boiler might freeze & expand, doing some damage. Conversely, I also worry about the heating element burning out if I somehow empty out water from the boiler, or the person who receives it not knowing how to fill the boiler back to a safe level after they receive it.

Anyone know what the best way to handle this is?


Thanks!
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GVDub
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Posted Wed Feb 5, 2014, 10:11am
Subject: Re: advice for shipping a Silvia in the cold?
 

Drain it completely and include explicit instructions taped to the machine for proper boiler fill. Getting where it's going undamaged is on you. Having some idea of how to use it is on the recipient.
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Dayglow
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Dayglow
Joined: 5 Oct 2007
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Location: Greenville, NC
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Posted Wed Feb 5, 2014, 10:14am
Subject: Re: advice for shipping a Silvia in the cold?
 

If you have to ship with a full boiler you could also add a portion of neutral grain alcohol (vodka) to the water tank and run it into the boiler. It would act as an antifreeze and as long as the recipient ran a fresh tank of water through it before letting it warm up it should be alright. Emptying the boiler is the best course though.
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stefano65
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stefano65
Joined: 30 Oct 2004
Posts: 1,415
Location: Eugene OR
Expertise: Professional

Espresso: Vibiemme,Elektra,
Grinder: Vario,Macap,
Vac Pot: not
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Posted Wed Feb 5, 2014, 12:57pm
Subject: Re: advice for shipping a Silvia in the cold?
 

Here is what I do with customer machines after repair/testing
unplug remove water reservoir and trays
open the top (4 screws)
remove on of the heating element wire and make sure is safety and insulated
lay machine on the back
open steam valve knob and place a container in the wand tip hole direction
turn HOT WATER switch on (middle one)
plug machine back on
turn main switch on
water will immediately start to flow out of wand
turn switch back off immediately
water will keep flowing,
repeat few times until no more water will come out
done

 
Stefano Cremonesi
info@espressocare.com
www.espressocare.com
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ericcomposer72
Senior Member


Joined: 16 Nov 2013
Posts: 56
Location: New York
Expertise: I love coffee

Espresso: Oscar, Silvia, Breville...
Grinder: Vario
Posted Wed Feb 5, 2014, 4:33pm
Subject: Re: advice for shipping a Silvia in the cold?
 

stefano65 Said:

Here is what I do with customer machines after repair/testing
unplug remove water reservoir and trays
open the top (4 screws)
remove on of the heating element wire and make sure is safety and insulated
lay machine on the back
open steam valve knob and place a container in the wand tip hole direction
turn HOT WATER switch on (middle one)
plug machine back on
turn main switch on
water will immediately start to flow out of wand
turn switch back off immediately
water will keep flowing,
repeat few times until no more water will come out
done

Posted February 5, 2014 link


Thanks. Do you then reconnect the heating element and ship? Or do you instruct them to turn on the hot water switch when the receive the machine, until the boiler refills?
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ericcomposer72
Senior Member


Joined: 16 Nov 2013
Posts: 56
Location: New York
Expertise: I love coffee

Espresso: Oscar, Silvia, Breville...
Grinder: Vario
Posted Wed Feb 5, 2014, 4:35pm
Subject: Re: advice for shipping a Silvia in the cold?
 

Also, why not leave the power on while emptying the boiler via hot water switch? Is it bad for the machine, even with the heating element disconnected?

Thanks again!
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stefano65
Senior Member
stefano65
Joined: 30 Oct 2004
Posts: 1,415
Location: Eugene OR
Expertise: Professional

Espresso: Vibiemme,Elektra,
Grinder: Vario,Macap,
Vac Pot: not
Drip: not
Roaster: not
Posted Thu Feb 6, 2014, 6:49am
Subject: Re: advice for shipping a Silvia in the cold?
 

you are running the pump for seconds
no you are not damaging the pump

I normally reconnect the wire
and include priming instruction for customers
just like the factory one for first power up the unit

 
Stefano Cremonesi
info@espressocare.com
www.espressocare.com
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stewjacks
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Joined: 16 May 2013
Posts: 22
Location: MTL
Expertise: I love coffee

Posted Fri Feb 7, 2014, 5:25pm
Subject: Re: advice for shipping a Silvia in the cold?
 

I always like to look at this: Click Here (www.home-barista.com)

Also you can buy food-grade anti-freeze and run some through it to be sure.
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ericcomposer72
Senior Member


Joined: 16 Nov 2013
Posts: 56
Location: New York
Expertise: I love coffee

Espresso: Oscar, Silvia, Breville...
Grinder: Vario
Posted Tue Feb 11, 2014, 2:40pm
Subject: Re: advice for shipping a Silvia in the cold?
 

Thanks, everyone...


OK, so here's what I've done. I've disconnected all of the connections to the thermostats on the boiler (they are all plastic-insulated; my silvia's serial date is "04/13," so I'm thinking it's a newer one?)

Now, I've pumped some water out of the steam wand via the "hot water" switch. However, only a couple of ounces came out, then it stopped. I then tried through the brew head, and got another ounce or two, but then nothing.


I can still hear what sounds like a little bit of water left in the boiler. Perhaps it's too little to do any damage if it were to freeze? Both brew head and hot water switches do not seem to empty it out...


Will this be OK?



Also, would the instruction for the new user be:

"Before turning on, have hot water switch on. Open steam valve. Turn off hot water switch when water starts flowing through steam arm."

...or something like that?
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