desau Senior Member Joined: 2 Mar 2014 Posts: 1 Location: California, US Expertise: I live coffee
Posted Sun Mar 2, 2014, 9:37pm Subject: Buying advice for a small office super automatic
I work in a small / medium sized office where there are about 5 regular espresso drinkers.
About 6 years ago, we purchased a Delonghi Magnifica, and once I figured out which beans work best in it, it's served us fairly well. At home, I've used a Saeco Armoa and more recently upgraded to a Silvia Rancilio. At home, I prefer the self grinding and tamping required from the Rancilio, but in the office, there are those who prefer the push-button approach, thus the super auto.
The Magnifica has probably pulled an average of 5 double shots a day for 6 years, on workdays. It's probably well over the 5,000 shot mark. I know Delonghi isn't known for its quality, and this machine is no exception. It's been sent back to the shop once, and now it's leaking quite a bit of water when we pull shots. Googling reveals this is a common problem, and we could probably get it fixed by sending it in for repair.
I'm wondering, however, if it makes more sense to replace the poor thing and end its tour of duty.
If so, what are some recommendations for a super auto for something less than 2000? Or -- am I nuts thinking we can get a good quality machine for this workload for that price?
qualin Senior Member Joined: 30 Jun 2012 Posts: 682 Location: Calgary, AB Expertise: I love coffee
Espresso: Izzo Alex Duetto 3 Grinder: Mazzer Mini Elect. Type A Vac Pot: Looking to buy Drip: Manual Roaster: Considering?
Posted Mon Mar 3, 2014, 1:10am Subject: Re: Buying advice for a small office super automatic
Well, if you can, consider getting a contract with a coffee equipment company and see if the company will pay for equipment rental, either that or see if everyone is willing to shoulder the rental cost.
If there are any issues with the machine, the company can send it back and rent your company out another one.
I personally can't say that for the workload, any consumer grade machine will last. The fact that this existing Super Auto you have has lasted 6 years is great! In which case, buying another one may be an option, provided that you won't mind replacing it again after a few years.
Garbage In, Garbage Out, for every step of the process. From Beans to grinder, grounds to machine, coffee to cup.
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