Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
Espresso: Espresso Machines
ECM Giotto Premium
Cafe Espresso Machines
Video reviews, nationwide installation, leasing options... Nuova Simonelli, Rancilio, La Marzocco.
www.seattlecoffeegear.com
 
Not Logged in: Log In to Postlog in
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered  
Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Discussions > Espresso > Machines > ECM Giotto...  
view previous topic | view next topic | view all topics
Author Messages
Providence
Senior Member


Joined: 20 Jan 2003
Posts: 160
Location: Denville, NJ
Expertise: I love coffee

Espresso: Giotto Premium, La Valentina
Grinder: Rocky Doserless
Drip: Capresso Team
Roaster: Alpenrost
Posted Fri Mar 14, 2014, 6:32pm
Subject: ECM Giotto Premium
 

I have had my machine for some 10-12 years and love the espresso it brews. During this time my machine has gone in for costly repairs twice and other less costly repairs an additional two times. The most recent repair was to replace the starter and now the machine seems to be working just fine. All told I have put about $900 into repairs. I will say I believe I was ripped off on one of the repairs which was done by the company I initially bought it from. I had to bring it elsewhere shortly afterward to have the repair done correctly. Needless to say I will never think of doing business with that company again.
My point in writing is to find out if others have experienced the same with this machine or am I alone. I have a La Valentina for as long as the ECM and have never had an issue with it.
Hope to hear from you.
Thanks.
back to top
 View Profile Link to this post
calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 7,854
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Sat Mar 15, 2014, 9:13am
Subject: Re: ECM Giotto Premium
 

UH, what is a starter? Do you mean the capacitor on the motor? They cost about $4 if you find an expensive one.

Any machine can have problems, no maker is exempt. Normal care keeps them running mostly worry free for a long time. If it is mechanical, electrical or fluid based, it can and eventually will have some issue sometime.

My ECM was purchased about 6 years old from commercial service. It sat for a long time before I bought it. The pump was stuck but it was quickly freed, this was a function of sitting with no use. I replaced the safety over temp device and it has operated pretty much flawlessly since I have owned it, about 6 years at this point from memory.

I have a La Cimbali M32 that I bought at auction, I had to disassemble and descale, flush and rebuild it. It ran for several months and the 3 way valve quit working, the pump turns on but the valve does not open to let water to the brew group. Is this a fault of the maker? No, it is a result of a well used machine being returned to service and a weaker component that was working has failed. It is not a fault of the machine maker or the component maker, it just happens.

With some "skills" you can save a LOT of money. These machines are not very complex and a basic understanding of how they work goes a long way to fixing issues. Not everyone is "blessed" with the ability to work on things, this is true. For those people, you will need to pay someone else to work on your "stuff" be it an espresso machine, a cook top, a mixer or your car.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
back to top
 View Profile Visit website Link to this post
DavecUK
Senior Member


Joined: 21 Sep 2005
Posts: 1,452
Location: UK
Expertise: I love coffee

Posted Sat Mar 15, 2014, 8:23pm
Subject: Re: ECM Giotto Premium
 

Considering it's pumps, heating elements steam, hot water and electronics, shoved in a small hot box, I am always amazed at how reliable the traditional prosumer espresso machines are. Interestingly most problems seem to be caused by water quality, specifically scaling and deposits.
back to top
 View Profile Link to this post
view previous topic | view next topic | view all topics
Discussions > Espresso > Machines > ECM Giotto...  
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered     Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Not Logged in: Log In to Postlog in
Discussions Quick Jump:
Symbols: New Posts= New Posts since your last visit      No New Posts= No New Posts since last visit     Go to most recent post= Newest post
Forum Rules:
No profanity, illegal acts or personal attacks will be tolerated in these discussion boards.
No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum.
No SEO style postings will be tolerated. SEO related posts will result in immediate ban from CoffeeGeek.
No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum.
Who Can Read The Forum? Anyone can read posts in these discussion boards.
Who Can Post New Topics? Any registered CoffeeGeek member can post new topics.
Who Can Post Replies? Any registered CoffeeGeek member can post replies.
Can Photos be posted? Anyone can post photos in their new topics or replies.
Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts.
Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.
Home Espresso Machines
Watch videos with Gail & Kat, Rocket, Jura Capresso, Saeco, Rancilio, Quick Mill, Nespresso
www.seattlecoffeegear.com
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.277978181839)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+