There is a Bunn Users Group here: https://groups.yahoo.com/neo/groups/BUG-is-Bunn/info
When I got a Bunn ES-1A, the pump was seized, and I had it completely rebuilt. It was significantly less expensive than getting a new one. I can't remember the name of the company that did the rebuild, but I'm sure the people at BUG would know, and if I remember or can find the name I will edit my post.
Susan, thx. I am a member of BUG and have sent the same message to them. I also just found a place onLong Island that services them and will call them tomorrow. Thanks again. You don't happen to have a Bunn frother you would like to sell do you?
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