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Brand new Rocket R58 - DVD
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Yarrenbool
Senior Member
Yarrenbool
Joined: 30 Apr 2014
Posts: 23
Location: Québec, Canada
Expertise: I love coffee

Espresso: Rocket R58
Grinder: Baratza Vario
Drip: AeroPress
Roaster: FreshRoast SR500
Posted Thu May 8, 2014, 8:49pm
Subject: Brand new Rocket R58 - DVD
 

.
I received my Rocket R58 today, first I can't believe how heavy it is!

Haven't even turned it on; been reading the manual and tried to watch the enclosed DVD.

However the DVD won't play at all.  I'm in Canada where DVDs are Region 1.  Is it possible that the DVD is some other region, Europe for example?  The box for the Rocket is marked "USA", surely Rocket knows which DVD region the USA and Canada are in?

So I'm wondering if any other Rocket R58 owners had, or are having, a problem playing the enclosed DVD.  If so were they able to get a replacement DVD and if so where did they get their replacement DVD from?
.
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jliedeka
Moderator
jliedeka
Joined: 1 May 2002
Posts: 1,559
Location: Madison, Wisconsin
Expertise: I live coffee

Grinder: Rocky Stainless
Drip: Technivorm, Chemex,...
Roaster: Behmor, heat gun
Posted Fri May 9, 2014, 8:21am
Subject: Re: Brand new Rocket R58 - DVD
 

Do you have a computer with an optical drive?  If so, I would try playing it with VLC.  If that doesn't work, the DVD is likely bad.

Does your DVD player or whatever identify the disc as a DVD?  There may be some other troubleshooting things we can help with.

    Jim

 
Cafe todo el dia, tequila toda la noche
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Augsburg57
Senior Member
Augsburg57
Joined: 3 Sep 2012
Posts: 33
Location: Seattle and Tucson
Expertise: I love coffee

Espresso: Rocket R58
Grinder: Mazzer Mini E Type A
Posted Wed May 14, 2014, 10:19am
Subject: Re: Brand new Rocket R58 - DVD
 

I was unable to play the DVD that came with my R58 V1.  It was formatted for Europe, not North America.
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