svanzo Senior Member Joined: 14 Aug 2004 Posts: 4 Location: Los Angeles Expertise: I love coffee
Posted Mon Aug 16, 2004, 12:45pm Subject: Re: Kitchen Aid Pro Line Espresso Machine
If we could spend our credit anywhere I expect we would be looking at an Isomac or higher end machine, but with the WS policy we figured it was worth a try.
Speaking of the WS return policy, I just returned a 3 YEAR OLD Capresso C1000 Super Auto in exchange for the KA Pro Line espresso machine. I did explain that I was very dissatisfied with the Super-Auto, making many attempts to adjust settings - but could never obtain what I consider a decent ristretto. They only asked if I had the receipt, which I did, and then called down to the stock room for the KA Pro Line.
I was impressed with their policy to say the least. The unit they gave me was previously open, which I viewed as "karmically" appropriate, but never before used.
So I am now a proud owner of the KPES100, have primed the boilers and will give an informal review after a few weeks of use.
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