kermit Senior Member Joined: 24 Aug 2004 Posts: 1 Location: California Expertise: I live coffee
Espresso: Estro Profi Grinder: integrated
Posted Tue Aug 24, 2004, 10:35am Subject: Spare parts for Estro Profi
We've had our Estro Profi (from *$, apparently also sold as Saeco Vapore and various other labels) since the late 90ies and it has proven to be a robust machine (over the same time frame I've seen five (!) consecutive fully automatic Saecos die at work due to their cheap plastic parts). I like the integrated grinder although it chokes on the more oily roasts.
For a while *$ did supply spare parts (portafilter, main gasket, etc) but they no longer do. Customer service relayed me to Saeco and places that fix these machines. The Saeco website is useless and I haven't called them yet. And, as a general rule, I google things first.. which is how I found this very nice forum.
However I think this machine is not hard to fix with the right parts - the wiring is straightforward, it is not a black (plastic) box. And right now I would anyway simply like a new grinds tray since the plastic on ours has finally broken after years of pounding... Eventually I think we may need a new pump as well.
Does anybody know of a place that carries parts for the Profi? Or maybe somebody has come up with even better ideas how to fix it?
Metanoia Senior Member Joined: 14 Jul 2004 Posts: 24 Location: Nashville, TN Expertise: I love coffee
Espresso: Saeco Rio Vapore Drip: Capresso MT500
Posted Tue Aug 24, 2004, 11:05am Subject: Re: Spare parts for Estro Profi
If you want used spare parts for this machine, there are currently an auction on e-bay for 2 Saeco Rio Vapore's that are missing a few parts, tray's PF's etc. It might prove to be an inexpensive way to keep yourself stocked with spare parts for the forseeable future.
Posted Tue Aug 24, 2004, 11:20am Subject: Re: Spare parts for Estro Profi
For the espresso machine portion (not sure about the grinder), you can call Starbucks technical support and get the parts. I was able to get a drip tray and new portafilter from them last year, when I still had a Proteo Barista (same machine, old version). The portafilter comes with a new shower screen, a group screw, double and single baskets, all for $30 or $35.
As for pumps, if your dies, you might be able to rebuild it. It's definitely worth trying before shelling out another $50-$65 for a pump.
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