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Question about our Ascaso Arc
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dgtheria
Senior Member


Joined: 19 Feb 2012
Posts: 5
Location: Fredericton, NB
Expertise: I love coffee

Posted Sun Feb 19, 2012, 12:00pm
Subject: Question about our Ascaso Arc
 

Hi - we purchased an Ascaso Arc espresso machine in March 2010. It had been working fine - excellent actually - until yesterday. When you turn it on and prepare to purge it, a lot of steam is coming out of the filter holder (much more than usual) and it is making a lot more noise. It almost seems as though it is overheating. Once purged and the filter holder inserted, it begins its usual process but soon shows signs of what I describe as overheating. A lot more steam then usual and more noise. On two occasions yesterday when I removed the filter holder it made a very loud pop and sent coffee grinds all over the kitchen. You can tell there is a lot of pressure building up in the machine. We have never had any problems with it.

We tried using a coarser grind for the espresso but it did not make a difference. We decalcify the machine every 3-6 months and only make, on average, about 4-6 shots per week.

Thanks for your help.
Denis
Fredericton, NB
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Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 2,320
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: Vario W
Posted Sun Feb 19, 2012, 1:12pm
Subject: Re: Question about our Ascaso Arc
 

I am still starting out and do not know your machine, so this might be wrong.  But when I was researching my pump going out one of the videos of a machine like mine with the pump going out showed a lot steam coming out of the group head.  The water was not moving fast enough so the water was over heating causing steam at the group head.  So I am guessing that it could be a blockage from scale or a bad pump.  But as I said, I am just starting out.

good luck.

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.
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dgtheria
Senior Member


Joined: 19 Feb 2012
Posts: 5
Location: Fredericton, NB
Expertise: I love coffee

Posted Sun Feb 19, 2012, 1:15pm
Subject: Re: Question about our Ascaso Arc
 

Thanks for this. I will try descaling the machine to see if that helps - if not we'll look into the pump issue.
Denis
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Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 2,320
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: Vario W
Posted Sun Feb 19, 2012, 1:21pm
Subject: Re: Question about our Ascaso Arc
 

I would not run out and buy a pump until some of the more sr members tell you that. :)  I fix problems for a living but like I said I am just guessing.

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.
My coffee treasure map...
Click Here (maps.google.com)
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dgtheria
Senior Member


Joined: 19 Feb 2012
Posts: 5
Location: Fredericton, NB
Expertise: I love coffee

Posted Sun Feb 19, 2012, 2:58pm
Subject: Re: Question about our Ascaso Arc
 

I am a lawyer so by instinct I would propose a costly solution (kidding) but since I am the "victim" in this case I won't follow my advice!
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