I need to know how to take the apparatus apart since there is no technical service in the country where I live.
The grinder makes a lot of noise and does not grind the correct amount of beans. I have cleaned from above and below all debris but I believe that there is part of a stone blocked internally which needs removing. What I need is the advice on how to strip down the device to clean it - I have previously contacted the US support people who have been less than helpful always stating that it needs to go back to an authorised repair shop......which does not exist here in Armenia.
Does anybody have a service manual at all for this type of device?
rcaspi Senior Member Joined: 8 Sep 2012 Posts: 1 Location: Mountain View Expertise: Just starting
Posted Sat Sep 8, 2012, 2:59pm Subject: Re: Taking apart the DeLonghi Magnifica EAM3200
It's probably too late for you, but here it is, for people who may need to take apart the Delonghi in the future.
Remove the 6 screws at the back.
Pull the side panels towards the back – they will slide about 2 cm. Then pull them carefully away.
Remove the back cover, which is now free.
Remove the two screws that connect the back corners of the top cover.
Remove the 4 screws that connect the front silver bezel (they also hold the front corners of the top cover).
Remove the top cover.
With a flat screwdriver, carefully pry apart the steam knob. Once it is removed, pull away the silver bezel (it is still connected by a cable, but this cable has extra length, it is folded at its other end).
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