Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
Espresso: Questions and Answers
Weird question regarding shipped coffee and viability
Donate to Coffee Kids
Coffee Kids works with farming communities around the world, improving lives. Donate today.
www.coffeekids.org
 
Not Logged in: Log In to Postlog in
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered  
Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Discussions > Espresso > Q and A > Weird question...  
view previous topic | view next topic | view all topics
Author Messages
BufalaFreak
Senior Member
BufalaFreak
Joined: 19 Sep 2005
Posts: 22
Location: Northern NewJersey
Expertise: I live coffee

Espresso: Nuova Simonelli Oscar
Grinder: Macap M4 w/doser
Posted Thu Nov 15, 2012, 12:20am
Subject: Weird question regarding shipped coffee and viability
 

I ordered coffee from Cafe Fresco, 2 bags one of Peru and one of Ambrosia, both espresso roast on October 28th.
These were roasted(i assume that day) and shipped out on October 29th, however due to the storm Sandy the package seems to have been rerouted due to the post office in Pennsylvania unable to process due to flooding or power outage.

Anyway, I still have not received the coffee.  When I emailed Tony he said it would be fine when it finally gets here.

My question is will it really be fine?  It has now been over 18 days after it was roasted and the coffee is who knows where with no estimated arrival date and being stored in unknown conditions. (I am in NJ and it was shipped USPS Priority).   Being severely effected by the storm myself.

My concern is I am now going to receive coffee that was sitting who knows were for over 18+ days after roast.  I was expecting a certain fresh product and now I dont think I will be getting the coffee when it can be enjoyed at its peak and best time to drink.  Am I wrong here?  I was told to "just be patient" but I am little perturbed on the type of product I may finally get especially since it is fairly expensive in the first place  

It is already 18+ days post roast and who knows how much longer it will take to arrive.  Would it be in poor taste to ask for new coffee to be sent in its place? or just a refund?  I dont want to sound petty in the wake of our disaster but it is really annoying me.  
Any input appreciated on my main question which is "will this product be past prime and what would you do if you were Tony and someone bought your product and this happened."  

I have dealt with Cafe Fresco several times in past and have always been happy.  I never really let the coffee get older that 2 weeks before I finished it.
back to top
 View Profile Link to this post
calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 7,775
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Thu Nov 15, 2012, 9:06am
Subject: Re: Weird question regarding shipped coffee and viability
 

It will be what it is, the peak flavor window is about two weeks or so but it will not be garbage after that, it just will not be all it could have been. When it does get to you, break it into one day or so packs, remove the air as much as possible and then place in the coldest, deepest part of your freezer. Let it come to room temp before use. This will keep it the best it can be until it is used up.

As I said, it may not be the very best it could have been but I would use it if it were me, sometimes stuff just happens and you need to do the best you can.

I don't think you will be able to submit a claim against the PO. The vast majority of people don't get as "fussy" about coffee as we get and you will likely as not, have a very hard time getting anyone to understand that you have been harmed when you do finally get the coffee, there it is, what is wrong with it???? will likely be the reply.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
back to top
 View Profile Visit website Link to this post
Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 3,030
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: K30 & Vario W
Posted Thu Nov 15, 2012, 12:46pm
Subject: Re: Weird question regarding shipped coffee and viability
 

Or gift it to a drip drinker and order yourself some more.  I send my old stuff to work with my husband.

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

My coffee treasure map...
Click Here (maps.google.com)

Oscar trick out: http://s156.photobucket.com/user/GandBteam/story/14231
back to top
 View Profile Visit website Link to this post
IMAWriter
Senior Member
IMAWriter
Joined: 4 Jul 2002
Posts: 5,875
Location: Brentwood, TN
Expertise: I live coffee

Espresso: Bezzera Strega
Grinder: Forte, OE Pharos,...
Vac Pot: Adcraft SS, Yama 8 cup
Drip: Brazen, Kalita, Chemex,...
Roaster: Behmor 1600, CO/UFO combo
Posted Thu Nov 15, 2012, 12:53pm
Subject: Re: Weird question regarding shipped coffee and viability
 

Coffeenoobie Said:

Or gift it to a drip drinker and order yourself some more.  I send my old stuff to work with my husband.

Posted November 15, 2012 link

That is a great idea, and if frozen, will STILL be better than anything from a market, S-Bucks, etc.
BTW, Tony is a GREAT guy, and if the OP send an email explaining the situation, he'll probably get a bit of "help" on his next order.

 
Rob J (LMWDP #187)
My Music Production web site:
www.robertjason.com
back to top
 View Profile Visit website Link to this post
view previous topic | view next topic | view all topics
Discussions > Espresso > Q and A > Weird question...  
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered     Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Not Logged in: Log In to Postlog in
Discussions Quick Jump:
Symbols: New Posts= New Posts since your last visit      No New Posts= No New Posts since last visit     Go to most recent post= Newest post
Forum Rules:
No profanity, illegal acts or personal attacks will be tolerated in these discussion boards.
No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum.
No SEO style postings will be tolerated. SEO related posts will result in immediate ban from CoffeeGeek.
No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum.
Who Can Read The Forum? Anyone can read posts in these discussion boards.
Who Can Post New Topics? Any registered CoffeeGeek member can post new topics.
Who Can Post Replies? Any registered CoffeeGeek member can post replies.
Can Photos be posted? Anyone can post photos in their new topics or replies.
Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts.
Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.
Learn @seattlecoffeegear
Learn all about coffee, watch videos, read how-to articles.
www.seattlecoffeegear.com
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.23817896843)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+