blythecooper Senior Member Joined: 2 Mar 2014 Posts: 1 Location: Liverpool, UK Expertise: Just starting
Posted Sun Mar 2, 2014, 3:12am Subject: New Ascaso Dream- Steam Wand not working!
Any advice would be appreciated- I have an Ascaso Dream, which I have just set up this morning. When I tried to use the steam wand, it didn't work! The machine is making the rhythmic pumping sound that is usual, and the steam is clearly heating up- only it's coming out of the showerhead (drips and steam) and the steam wand is staying completely dry and cool.
I'd like to sort the problem out myself, because I got the machine at a VERY good price and so it wouldn't be worth me returning it for the refund I have been offered. I also bought two machines at the same time- one for myself, and one for my old housemate. We've used her machine a lot and it is working perfectly, so I don't *think* it's a beginner's error I'm making when setting my machine up, but I also hope it might be!
Can anyone suggest what the problem may be, or any starting points for me to have a look at?
Posted Mon Mar 3, 2014, 10:01am Subject: Re: New Ascaso Dream- Steam Wand not working!
are you sure you're not switching on the group instead of the steam? are both of the two machines you refer to identical models? I was just looking at a manual and saw that on different models they've moved the switches around, so that the furthest on the right is the group on one, and the steam on another.
. Always remember the most important thing is what ends up in your cup!
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