MarkPrince Moderator Joined: 19 Dec 2001 Posts: 5,054 Location: Vancouver Expertise: Professional
Espresso: Frankenstein'ed LM Linea Grinder: Anfim Super Caimano Vac Pot: 1922 Silex Drip: Krups Moka Brew Roaster: Hottop
Posted Sun Feb 1, 2004, 10:11pm Subject: Do you know any usable and visually "cool' looking FAQs online?
I need some help from the CoffeeGeek community.
We have several super-long FAQs we want to get online in the resources section - Jim Schulman's insanely great (and long) water FAQ, and Scott's complete rewrite of the Coffee FAQ.
But they aren't online, mainly because I have been stumped, design-wise, as to a good way to present the long information in an easy to navigate, easy to use format.
So... do any of you know of any great layouts and usable designs for FAQs elsewhere on the internet? Preferably long ones, that have roughly 200 or more "questions"? Our FAQ design has to be based on two or three templates:
main page template that has a section breakdown, introduction and credits
sectional page (long) with inline linking (back to top, link to question), that is digestible even though each section may have as many as 5,000 or more words
possible popup design for "for more info, click here" to give a pop up glossary or similar.
Also, I want to do a downloable, plain text version of each faq, and that's a no brainer to design. What I'm looking for here is a visually rich, yet easy to load, easy to navigate FAQ design.
So - got any web sites or URLS to share to help my creative juices start flowing?
Posted Wed Feb 4, 2004, 3:47am Subject: Re: Do you know any usable and visually "cool' looking FAQs online?
I don't have an example for you but a suggestion instead
a visual display page with catagories (thumbnail , with multiple button) to link to shadow page with relating FAQ. Example thumbnail of coffeemachine # button1 - what to look for in cm #button2 - best machine under $300 #button3 - how to clean your grouphead.
also keyword search bar for quick find
alwell as a short FAQ scroll bar or daily 'did you know' FAQ listing in newposts.
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