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Kittel Coffee-Montreal
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Discussions > Regional > Canada East > Kittel...  
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NeilK
Senior Member


Joined: 29 Jul 2010
Posts: 8
Location: Montreal
Expertise: I live coffee

Espresso: Andreja Premium with Eric S....
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Posted Thu Dec 6, 2012, 12:55pm
Subject: Kittel Coffee-Montreal
 

I had to share my first experience with this new company here in town.

I started reading about their espresso shortly after they opened this past summer.  A few of the local reputable shops in town have started using this coffee, so I was very excited when I found out a gourmet shop a block away from me stocked it.  I bundled up on a bitterly cold Montreal December afternoon and headed over to the shop.

Yup, they had several bags of the coffee I was seeking.  But roasted in September and October (i.e. at least two months old)!  There was one 2.25 kilo bag roasted in mid-November, but that was still three weeks old and who needs 2.25 kilos for himself?  Needless to say, I walked out without any coffee.  There was only a young girl at the cash, no signs of any management, so I didn't bother saying anything in the store.

On a whim, I wrote to the owner of Kittel, Guillaume.  Just to let him know one of his only local retailers was not doing justice to the coffee he is probably very proud of.  He's just getting started here in town so I thought it would help to encourage his accounts to stock fresh beans.  

I'd love to have a place a block away receiving fresh beans on a weekly basis rather than me having to take a metro to buy beans shipped in from Chicago, Santa Cruz, BC or even Toronto.  Carbon footprint and all that, plus it's better to support a local business and it's always nice to know the guy roasting your beans.

Well, he wrote me back thanking me profusely for bringing the matter to his attention.  He asked my permission to show the store owner my e-mail and explain the importance of fresh beans.  And then he offered to ship me a bag of his $25 a pound microlot!

This is a guy who knows the benefit of customer service.  I am not shilling for him as I have yet to try his coffee, but this initial contact left me very impressed.  

People rush to post here to complain about bad service, so I thought I'd post about excellent service!
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CraigA
Moderator
CraigA
Joined: 19 Dec 2001
Posts: 11,242
Location: Rexdale, Toronto, Ontario, Canada.
Expertise: I live coffee

Espresso: PID/PressureMod 2001...
Grinder: BUNN FPG-2 DBC, Baratza...
Vac Pot: Bodum Santos manual, Yama 5...
Drip: Behmor BraZen, BUNN VPR-APS,...
Roaster: Refurb Behmor 1600, BBQ...
Posted Thu Dec 6, 2012, 1:00pm
Subject: Re: Kittel Coffee-Montreal
 

Great to hear Neil! {;-)

 
http://twitter.com/CoffeegeekCraig
http://www.facebook.com/craig.andrews.169

Excellent coffee doesn't just happen!
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BrazilGabriel
Senior Member
BrazilGabriel
Joined: 2 May 2010
Posts: 43
Location: Oakville, ON, Canada
Expertise: I live coffee

Espresso: La Marzocco
Grinder: Versalab
Vac Pot: Hario
Drip: Chemex
Roaster: Diedrich
Posted Fri Dec 21, 2012, 11:04am
Subject: Re: Kittel Coffee-Montreal
 

I heard he has good coffee !
But I have not visited yet.
Will do soon.

Cheers
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smico
Senior Member


Joined: 2 Feb 2010
Posts: 46
Location: Montreal
Expertise: I love coffee

Espresso: Brewtus IIIR, Olympia...
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Vac Pot: Yama
Drip: Brazen
Roaster: Hottop B2 + HTC
Posted Sat Feb 16, 2013, 9:05am
Subject: Re: Kittel Coffee-Montreal
 

I had their espresso blend with Brazil-Peru-Tanzania in PQuoi Pas Espresso bar few months ago...  My favourite origins, great, powerful coffee...
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jbviau
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jbviau
Joined: 12 Jul 2010
Posts: 731
Location: Pembroke Pines, FL
Expertise: I love coffee

Grinder: Preciso / LIDOs
Drip: Trifecta MB / Eva Solo...
Posted Sat Feb 16, 2013, 9:14am
Subject: Re: Kittel Coffee-Montreal
 

Bean Link (coffee + chocolate subscription service) included a Kittel Brazil in their Jan. monthly package. It was pretty good, but I found it hard to get basic info. on the coffee (how it was processed, growing region, etc.), and now I see Kittel's site is down for maintenance. Guess they're mostly focused on local sales at the moment! Enjoy.
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robroc
Senior Member


Joined: 27 Apr 2013
Posts: 1
Location: Montreal
Expertise: I love coffee

Espresso: La Pavoni Puccino
Grinder: Baratza Virtuoso
Drip: Chemex
Posted Sat Apr 27, 2013, 8:29am
Subject: Re: Kittel Coffee-Montreal
 

Great coffee, swell person. I discovered him when I was looking for a Baratza grinder. He sells them at his roasting workshop. He gave me a sample of his Cachoeira da Grama roast, and I became a loyal customer since.
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coffeesykes
Senior Member
coffeesykes
Joined: 18 Feb 2004
Posts: 59
Location: Pointe Claire, Quebec
Expertise: I love coffee

Espresso: NUOVA SIMONELLI  Personal,...
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Roaster: Ambex YM-2, Sonofresco...
Posted Mon May 6, 2013, 8:21am
Subject: Re: Kittel Coffee-Montreal
 

I emailed Guillaume last week hoping to get info on where to buy his coffee. Where in Montreal is it sold? I shut my roasters down and am soon will be looking for some espresso blends.
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psavoie
Senior Member


Joined: 14 Jun 2012
Posts: 31
Location: laval, québec
Expertise: I love coffee

Espresso: Ascaso Steel Uno Pro PID
Grinder: Baratza Preciso
Posted Mon May 6, 2013, 11:17am
Subject: Re: Kittel Coffee-Montreal
 

According to an article below from his facebook page, since his web site is not working.

http://mixeur.tv/actualite/de-banquier-a-torrefacteur

Café Névé, Flocon, Dispatch Coffee, Chez Boris, Arts Café, Alexis Le Gourmand, Restaurant Nouveau Palais et Tunnel Espresso Bar.
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