Will never buy another Hearthware product; will not buy from Seattle Coffee Gear, either.
Positive Product Points
Black, as advertised
Negative Product Points
Not built to last
Detailed Commentary
Owned the IRoast for six years and several hundred cups of beans roasted. Had no issues with the unit and it was a great first roaster for more than half a decade. So, what to do when it finally died after 72 months? Buy the only IRoast unit available at the time, the IRoast2, of course.
Wrong.
Owned the IRoast2 for 13 months before the motor died.
Warranty? 12 months.
This unit is built to roast approximately 100 or fewer cups of beans before it dies twelve months later, and that's just about what it does.
Ergo, net of beans and electricity, my cost was $1.80 per roast. Way too pricey.
Buying Experience
Purchased through Seattle Coffee Gear; no issues with the purchase transaction. Shipped quickly and safely.
Three Month Followup
Neither Seattle Coffee Gear nor Hearthware were any help regarding this poorly made unit.
I purchased a different manufacturer's roaster from another website. As of this date, I am completely satisfied with that purchase.
And I steadfastly maintain that I will not waste my money with Seattle Coffee Gear or with Hearthware ever again.
One Year Followup
Unit still dead.
No help from Seattle Coffee Gear or Hearthware.
Replaced it with Behmor 1600 purchased at Roastmasters.com and would never go back.
Properly clean and maintain the Behmor and you won't be sorry. But this isn't a Behmor 1600 review, so...
