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Breville BES900XL Dual Boiler - Richard Bradspies's Review
Posted: February 7, 2013, 6:51pm
review rating: 4.0
feedback: (1) comments | read | write
Breville BES900XL Dual Boiler Espresso Machine
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More About This Product
Arrow The Breville BES900XL Dual Boiler has 10 Reviews
Arrow The Breville BES900XL Dual Boiler has been rated 8.02 overall by our member reviewers
Arrow This product has been in our review database since November 6, 2012.
Arrow Breville BES900XL Dual Boiler reviews have been viewed 79,706 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Josh McGrath 9.00
Peter Russell 9.00
Mike Timmins 8.67
John Denham 7.50
Rick London 5.67

Previous Review Next Review
Ratings and Stats Overall Rating: 5.4
Manufacturer: Breville Australia Quality: 3
Average Price: $1,200.00 Usability: 10
Price Paid: $1,099.00 Cost vs. Value 5
Where Bought: Sur La Table Aesthetics 6
Owned for: 3 months Overall 3
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned: Silvia, Livia
Bottom Line: Very poor quality control and lack of customer service from Breville. Doesn't seem to be a quality product.
Positive Product Points

Great crema, easy to use, tank fills from the front, built in timer for morning espresso

Negative Product Points

TERRIBLE quality issues.  The first machine lasted one month. ERR1 code came on; after call to Breville, I was told it had to be replaced.  Replacement machine lasted 3 weeks before ERR1 code again. Third machine did not build pressure; fourth machine also did not build pressure.  Sur La Table was terrific. I have gotten a refund, and will once again buy an Italian machine.

Detailed Commentary

It's a terrific looking,easy to use home machine, but there are serious quality control problems. After trying 4 machines in less than 3 months, I have given up. The machines do not seem to be tested before they leave the factory in China, so you might have the same problems. If they can overcome these issues, then the Breville dual boiler would be worth considering again. Whether they wlll have a long life remains a question. I have previously owned the Silvia by Rancilio and the Livia by Pasquini, and both of these worked for years and years without a problem.

Buying Experience

Excellent experience with Sur La Table.

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review rating: 4.0
Posted: February 7, 2013, 6:51pm
feedback: (1) comments | read | write
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