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Capresso C1500 SuperAuto - Lynn D's Review
Posted: March 12, 2007, 5:37am
review rating: 0.0
feedback: (0) comments | read | write
Capresso C1500 Super Auto
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More About This Product
Arrow The Capresso C1500 SuperAuto has 4 Reviews
Arrow The Capresso C1500 SuperAuto has been rated 6.00 overall by our member reviewers
Arrow This product has been in our review database since November 8, 2003.
Arrow Capresso C1500 SuperAuto reviews have been viewed 29,969 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Brian Smith 10.00
Ken Herrera 8.00
Paul Anders 7.33
Lynn D 0.00

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Ratings and Stats Overall Rating: 3.0
Manufacturer: Capresso Quality: 0
Average Price: $1,300.00 Usability: 4
Price Paid: $1,200.00 Cost vs. Value 4
Where Bought: Sur la Table Aesthetics 5
Owned for: 2 years Overall 2
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Don't waste your time or money.
Positive Product Points

easy to use

Negative Product Points

Product fails frequently - parts literally fall out.

Detailed Commentary

Machine is easy to use;  The automaticness of machine is great for newbies.  I drink espresso and my husband just like a good cup of plain old coffee.   I have trouble getting coffee hot enough if not using steam.  Long time to wait for steam to reheat after coffee cycle.  Unreliable - we are weekend coffee drinkers and machine has broken three times in 26 months.   Once we did reach service, they sent return authorization for ups shipment;  a flat $100 fee charged when they received machine;  machine was returned within two weeks and packaged safely.    However, second failure was only 4 months later.  Then begins the challenge to reach service.

Buying Experience

Lousy Service! Reaching a Capresso customer service rep is a challenge.  Customer Service line is not open as advertised;  long, long wait  to speak to someone live;  Capresso encourages you to leave message - long timeframe until you receive call back.   I had to leave multiple messages.

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Posted: March 12, 2007, 5:37am
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