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Gaggia Titanium - Max Kirsch's Review
Posted: April 21, 2006, 9:37am
review rating: 7.2
feedback: (3) comments | read | write
Gaggia Titanium Super Automatic
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More About This Product
Arrow The Gaggia Titanium has 13 Reviews
Arrow The Gaggia Titanium has been rated 6.89 overall by our member reviewers
Arrow This product has been in our review database since August 1, 2005.
Arrow Gaggia Titanium reviews have been viewed 104,571 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Elwood Blues 10.00
Weathertop Weathertop 9.50
Max Kirsch 7.20
Richard Henry 7.00
Chris Brown 5.50

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Ratings and Stats Overall Rating: 3.6
Manufacturer: Gaggia Quality: 1
Average Price: $1,699.00 Usability: 7
Price Paid: $900.00 Cost vs. Value 1
Where Bought: Whole LatteLove Aesthetics 7
Owned for: 6 months Overall 2
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned: Rancillio Sylviia
Bottom Line: Don't do it.  Starbucks is cheaper.
Positive Product Points

Looks good, makes good espresso, one button features good

Negative Product Points

cheap construction, falls apart after 6 momths, now unusable

Detailed Commentary

Bought this machine as a refurbished (returned within 30 days, or so they say), and enjoyed it for the first six months or so.  Was worried about the construction--the door is cheap with single clasp, and there is a lot of thin plastic.  I was right.  To the day when the warranty ran out, the machine fell apart.  The steam nozzle/joint began to leak inside and then just gave out. I bought a separate frother (Xpress Frother--another story, don't), hoping that I could just use it and the brew group and feel satiated. Then the door would not stay shut and constantly showed the "close door" message, which means the only way the machine could be used was by holding the door shut.  Then it refused to rinse or descale, and is now basically useless.  Whole Latte Love refused to stand behind their product, and insisted that I send it back and pay for the repair (this is not a light machine).  On principle, I refused to pay for a repair on a $900 machine that fell apart after six months.  Starbucks would be cheaper.  I tried to put a reasonable review on their site, which they would not publish.  It means that their reviews cannot be trusted.  All said and done, I feel as athough I was ripped off.  I am back to the rancillo sylvia, which I never had a problem with, and which makes superior espresso anyway.  A very dissappointing experience.  Buying one is asking for trouble.

Buying Experience

As above, Whole Latte Love would not stand by their product, and would not even publish a review that detailed what happened to it.  Opened my eyes, as they appear friendly and helpful.  Almost nasty on the phone.

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review rating: 7.2
Posted: April 21, 2006, 9:37am
feedback: (3) comments | read | write
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