Quality and DDG (Drop Dead Gorgeous) all in one package. WOW!
Negative Product Points
Water tank is a bit small. I will explore the direct plumb option with Chris soon.
Gorgeous! Simply Gorgeous. I've waited 16 months before reporting in, so the initial excitment has worn off and I can still say I love this commercial quality espresso machine! The Millenium is impressive sitting on the counter, and makes and I can pull fabulous cup of espresso. I never thought I woud or could like expresso/lattes/cappuccino without syrup. I do! I just didn't have a great expresso machine before. (We replaced a Gaggia Classic with the Millenium). My engineer husband doubted whether the improvement in quality of his cappuccino making skills would be worth the cost - he's the first to say now that he was wrong! The grupo is heavy and solid. Front panel is hot, so you need to pay attention to what you are doing. As with all commercial machines, if the Isomac has been on for a long time, it is best to bleed off some water to even out the temperature before brewing. You can't go wrong if you buy your Isomac from Chris Nachtrieb of ChrisCoffee! I'm sold!
Chris is superb to do business with! He has redefined customer service and is a class act. I've received emails and phone calls on both Saturdays and Sundays when I've had a question. Amazing in this day and age.