Great machine, great service, what else would you want.
Positive Product Points
Flawless operation for over a year now
Negative Product Points
Purchased this machine near the end of 2011 and its been working beautifully ever since. Pours beautiful shots once you get dialed in of course. I did a lot of research regarding not only this machine but also Chris' Coffee Service as well. I actually had this machine ready to purchase at another shop on the west coast but after reading several negative reviews about one of the owners and their customer service I decided to go with Chris. I was not disappointed. From day one Chris and Mary were amazing in their communication and help. I have no regrets with my purchase even though for me it was a lot of money to spend on this machine as well as the grinder. I have used this machine every single day since and typically pour from 1 to 4 shots per day. Great machine and great company. I hope this helps anyone thinking of buying.
Quite pleasant. Quick response to email questions and all positive communication throughout.