I don't think i will ever want or need any other machine !
Positive Product Points
Huge drip tray Temp. stability Very easy to use Steaming capability Rotary pump is very quiet compare to vibratory pump Easy to program It's built like a tank Easy to achieve god's shots every time
Negative Product Points
So far; None
Before this machine i learned to make decent to good espresso with a Rancillio Silvia, with the Silvia it took me 10 to 15 minutes to make two lattes in the morning, now with the Vivaldi it only takes 2 maybe 3 minutes to make two lattes.
My wife say she likes drinking coffe, not making it. She never used the Silvia, it was to much hassle for her, but she now makes her own latte with the Vivaldi because you don't have to much to to think with that machine; just have the right grind (that has been already taken care of) put the rigth amount of coffee in the basket, (the Vario does that part for her) tamp, put the cup under the portafilter and push the button, thats 'it, at the same time you froth the milk for a latte it only takes about 15 seconds to froath the milk, and voila you've made yourself a latte.
It's been three years since the Vivaldi entered our home and i never had a problem with it yet. I know i should not do that, but i leave it on 24 hours a day most of the time, this way it's always ready.
This machine is heavy, it does not move around when you put in the portafilter, you don't have to use both hand like i had to with the silvia (one one the portafilter and the other one on the machine)
I am completely satisfied.
I received the machine in good condition, everything was ok