Overall I am very pleased with the Andreja. It is very sturdy and performs as expected. The drawbacks are minimal.
Positive Product Points
easy to set up easy to use sturdy aesthetically pleasing excellent steaming capabilities insulated steam wand
Negative Product Points
noisy I'd like a larger drain reservior (liked the Tea's more) needs more depth to the reservoir area; i find myself slpashing a lot more hard to get to the machine's guts
I decided to purchase an Andreja Premium about six months ago. I had previously owned an Isomac Tea and after about three years of use I started numerous problems it. After agonizing for weeks about how much to upgrade (if at all) whether to try a dual boiler system (Brewtus), etc. I decided to go with the Andreja. A big part of going this way was because I would once again be dealing with Chris' Coffee.
The machine arrived intact and well packaged. It didn't take me long to get the machine into action. After six months of use I am very pleased with my purchase. The Andreja is very well built. THe steaming capabilities are much better than what the Tea offered.