My wife cringed when I told her what it cost. Now she thinks it was a great idea and a good deal.
Positive Product Points
I have not been able to find a coffe store in Minneapolis that can make coffee as well as this machine
Negative Product Points
A low pressure plastic hose broke causing a leak. No other problems
The machine works easily. I like the gauges i.e. steam pressure and water pressure so that you can learn what the machine is doing. I like that I can time the espresso extraction at a fixed interval in order to have as few variables as possible. The steam wand is insulated so that if you happen to touch it is never very hot. You can make the Best foam for lattes or cappuchino. A polyethelene tube broke. I called Chris coffee who sent out promptly new hosing and how to fix it. It was easy. The boiling water nozzle is great for americanas.
chris coffee delivered promptly. They even e-mailed me a few months later to see how I liked the machine. The one time I had a leak they were responsive and told me how to fix it.