Won't buy it again. Don't like the quality or the fact that FF tech support won't sell you parts (You have to send the whole machine to IL for repair)
Positive Product Points
Negative Product Points
Where to begin? Thermometer stopped working after 2 mos. PF handle cracked. Steam wand started leaking and knob wouldn't close/shut off (fixed with new o-rings for cheap). Frame rusting. Inconsistant shots. Boiler wire housing melted (touched boiler and copper valve tube), toggle switches flimsy (spun loose). "Ready light" not always working.
If you're serious about a good espresso, pass on the pretty looks and get something that will last and make a decent espresso. Sometimes takes several tries to prep it for steaming until it's ready. (instructions say "do over" if it doesn't work the first time). Duplicate shots were inconsitant. I contacted FF tech support about the thermometer not working, and was informed it's not accurate anyway---it's just for aesthetic purposes only. (What??!) Also was disappointed that their online instructions tell you to use a towel to mop up the excess steam that comes out of the wand when it's prepping (er, leaking). Now I could see that as a good thing if they included a fancy/custom printed FF towel with the machine. Kidding.
I think mine was re-furbished (thus the $380 instead of $600-700)....so that may have been where the problems started...