Easy to use on a daily basis for a single user. Don't know about parts support, could be sketchy.
Positive Product Points
This machine is perfect for a "daily driver." Because of the portafilter adapter/tamper, the brew head group stays clean. Boiler has a very quick recovery time.
Negative Product Points
Can rarely exceed 15 seconds before the boiler needs to reheat. The bunch of pamphlets included with the machine is practically useless and would befuddle a first time owner.
I was thrown at first by the strangely designed portafilter adapter. This machine has a non-pressurized PF. However one should use the special tamper that is supplied. It comes apart with a simple twist, and leaves a bakelite disc covering the tamped coffee. Weird, no? But it works really well and is perfect for pulling a couple quick ones in the morning, leaving cleanup for later. The brew head stays clean because of the design.
If you can accept the non-mainstream design described above, the rest of the package is overwhelmingly positive. The looks/finish are gorgeous. One can pull a very hearty shot with good crema. That is the bottom line. The designers of this machine were not playing games. This is a nice metal and brass machine with a massive portafilter, for the price.
The buying service was excellent, from an online EBAY business named francisfrancisoutlet. Even two months after purchase the guy answered my email about parts/service within an hour! Only negative - this vendor does no yt handle parts/service. I haven't needed any yet.
Three Month Followup
Getting good cups now. It is definitely useful to press the bottom switch (steam setting) for 10 seconds. This will allow for a 20-25 second shot to be pulled.