Makes a nice cup of espresso when working properly
Negative Product Points
Milk frothing gimmick is useless, hyper-sensitive to coffee grind, reliability issues
Detailed Commentary
I bought the Millenium edition, which is identical to the others made at the time (apparently cheapened since then). Currently the unit is leaking heavily, rendering it useless: unacceptable for a 9 month old machine. I will be taking it in today fior repairs. Although the espresso it makes is excellent (when working properly), the frothing system is somewhat below average; the appendage supplied to go with the frothing is a useless gimmick. Oh, and you really haven't really been insulted until you've dealt with Gaggia customer service, This once great company has been left way behind by its competition; you can do better elsewhere.