Good esspresso. I like the looks of the machine. It seems to be well made of heavy duty materials.
Negative Product Points
Lack of power when foaming milk. Basically the foamer doesn't work.
I have made esspresso for years with inexpensive pump machines. My last one was a Krups. It just wore out, started leaking all over the place after about 10 years. For a replacement I searched for "the best esspresso machine" via internet and decided on the Gaggia Classic. The esspresso is good I think. I am getting "tail of the mouse" shots in 14 to 24 seconds.
My problem is the steamer. I took off the black plastice thing and just used the short metal tube to steam but the machine runs out of power before I can get a small pitcher of milk steamed. I have to turn off the steam and stand around to let more build up in order to finish the steaming process. I've tried it about 5 times now always with the same result. I also tried with the black plastic attachment but it makes the foam too frothy. I couldn't get that dense creamy foam.
I sent an email to the company re the above through their website about a month ago but no response. Possibly I needed to correspond in Italian.
Now I'm considering buying another cheap steam machine just to steam milk but I don't want all the gadgets on my counter.
If I were to do it over again I would pay the extra for a machine with a dual boiler.