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Gaggia Baby Twin - Don Surplus's Review
Posted: November 28, 2010, 11:36pm
review rating: 6.0
feedback: (0) comments | read | write
Gaggia Baby Twin Espresso
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More About This Product
Arrow The Gaggia Baby Twin has 18 Reviews
Arrow The Gaggia Baby Twin has been rated 6.13 overall by our member reviewers
Arrow This product has been in our review database since June 29, 2007.
Arrow Gaggia Baby Twin reviews have been viewed 195,927 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Bear Lemley 10.00
P-J De Boer 9.00
Michael Smith 8.60
Aaron Walls 8.25
Jaap Bruinsma 7.67

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Ratings and Stats Overall Rating: 2.0
Manufacturer: Gaggia Quality: 1
Average Price: $429.00 Usability: 2
Price Paid: $599.00 Cost vs. Value 2
Where Bought: Cookware.com Aesthetics 3
Owned for: 6 months Overall 2
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned: Francis Francis
Bottom Line: I now am the proud owner of a very expensive manually operated machine.
Positive Product Points

Makes a nice cup of coffee, manually.

Negative Product Points

the computer problem was never solved by tech support from vendor or Gaggia.

Detailed Commentary

Do Not Buy The Baby Twin!  Computer problems were not solvable by tech support. Replacement Baby Twin did the same thing, not solvable by tech support. In short, the computer activated by the "Touch-Ring" control delivers an inconsistent cup, from nothing to overflow. Bottom line, you must operate it manually. Also, you must prime the boiler EVERY TIME YOU TURN THE MACHINE ON or you will burn it up. Time consuming and waste of water. Very expensive "automatic" machine to be operated manually. Very disappointed.

Buying Experience

Cookware.com was responsive, but tech support failed.  Gaggia tech support failed.  Sent replacement that had exact same problem that tech support could not solve.  Stuck with expensive machine that I must operate manually.  A lot of time, energy, and money went to trying to get machines to work, with no success.  High hopes, very disappointed.

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review rating: 6.0
Posted: November 28, 2010, 11:36pm
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